shopsmart

All payments due within48 hrs of purchasing item(s)

We only offer payment as Paypal at the present stage.

WE DO NOT ACCEPT PERSONEL OR COMPANY CHEQUES.

1. All items include GST and a full Tax invoice is available on request;
2. If you have questions, simply click on the "Ask Seller a Question" link near the top of this page.

Then complete the eBay / PayPal payment process making absolutely sure that:

1. Your delivery address is listed perfectly;
2. The correct freight/handing/insurance cost to your area has been entered;
3. A mobile or daytime contact number is listed that can be given to the courier.

We use Australia Post & DHL Express for all Postal Services unless otherwise indicated. We make sure you receive your item FAST!

All items are posted in padded envelopes to ensure safe delivery of items.
No waiting from international sellers, domestic postage normally takes <3 Days.
Ships to worldwide - international buyers please contact me if no costs is indicated.

Domestic buyers

Registered Post - Tracking & Signature Required.
Express Post - No Tracking, No Signature Required.
Express Post Platinum - Tracking & Signature Required.

3~8 business days (up to 10 business days for regional areas)

2~3 businessdays (up to 4 business days for regional areas)

International buyers

7~14 business days (up to 21 days for some countries)

3~5 business days (up to 7 days for some countries)

If you are unsure about any postage/handling charges,
please Email us or Contact me via eBay by clicking "ask a seller".

Within 14 days after receiving your parcel, we offer a No-hassle 14 days exchange (replace) only if your parcel is defective due to manufacturing problem.

We might ask buyer to test the item in order to eliminate improper use factor, buyer has responsibility to follow the test correctly.
Any returning must inform us first, sending back without return ID (given by LD customer service) will not be accepted.
Customer is responsible for return postage, but we will cover all expense in sending replacement.
The item must be returned in NEW condition and with all the original package, including cartons, parts and instructions manual etc.
We are not responsible for item lost during return.
Shipping and insurance charges are not refundable.
Item not defective after testing or wrong item ordered by buyer will be returned at buyer's.

TERMS

Your sastisfaction is always our greate concern!
We are a AU Business Seller, change or refund is acceptable in following cases: Items must be the original package.(except for the case of package admaged) and items must be posted back in 7 days.
Each product has been tested and double checked before delivery.You will receive a brand-new item in retail package.
Most items come with a 12 MONTH MANUFACTURERS WARRANTY manufacturing defects only. This warranty excludes and damage caused by the user.
During the warranty period, we will repair any ShopSmart-branded hardware products returned to us that prove to be defective in materials or workmanship. Customer is responsible for all transportation and associated charges for returning the orginal item/parts.