THE LEGAL STUFF:

 

1. Payment Information:

We only take PayPal, address confirmed.  

It is your responsibility to ensure that the address you are providing at checkout is absolutely correct.  Please do not ask us to ship to another address or change the conformed address.

All payments are due within 48 hours of sale closing, unless other arrangement has been made with us.

If payment is not received or you have not contacted us to make payment arrangements within the payment period, a reminder email will be sent. 

If we do not hear from you, the item will no longer be available for your purchase.

 

2. Domestic Shipping Policy:

Insurance in not included with USPS shipment; however we do encourage you to pay via PayPal, which provides you protection as outlined in eBay’s Buyer/Seller Protection Policy. 

Any item that goes unclaimed on delivery and is returned to us is NOT entitled to any refund.

We ship items via of USPS, unless otherwise stated in listing.

We will combine shipping on most items unless items are unable to be combined because of size constraints, shipping restrictions, etc.

If you purchase several items please do not pay until you receive a combined shipping invoice.  If you do not receive a combined invoice within 48 hours, please email us. 

We normally ship within 24 hours after receiving payment, during normal business hours. (Monday-Friday 8am-5pm ET), unless otherwise stated in listing.

 

3. International Shipping Policy:

Limited international sales and shipping on items, where stated.

You are reasonable for all import taxes, fees, and paperwork for your country. We will handle all USA export paperwork.

We normally ship within 48 hours after receiving payment, during normal business hours. (Monday-Friday 8am-5pm ET), unless otherwise stated in listing.

 

4. Returns:

We do accept returns, but only if you email first for an AR#.  Please DO NOT just send any item back, it will be refused. Please be advised that all of our products are security marked to protect everyone. All returned items will be inspected. Once a return has been approved, the credit will be processed within 2 days to original form of payment. 

If deceptions are found, it will be reported to eBay. Please be honest.

No international returns.

 

All Returned Items will be charge 20% restocking fee, unless item sent was our error (again subjected to our inspection). The reason we charge this is to compensate for the free shipping. All returns must be in the original unopened package. Any part that has been installed on a vehicle may not be returned unless you contact us first.

No international returns.

 

5. Privacy Statement:

We use all personal information for internal purposes only. We do not share or sell any personal information with anyone under any circumstance. 

 

 

6. Accurate Information:

We make a considerable effort to accurately photograph and describe items we sell. If you have any questions, please contact us, before bidding, filing a claim or leaving negative feedback.  Also, if you receive an item in unsatisfactory condition please let us know immediately. 

 

7. Liability Limit

In no event shall Encore or its parents, subsidiaries, affiliates, or suppliers be liable for any special, indirect, incidental, or consequential damages arising out of or in connection with the products, bids placed on eBay, eBay's services or these terms and conditions (however arising, including negligence), including lost profits, whether or not the possibility of such damages was, or could have been, known. Encore and its parents, subsidiaries, affiliates, and suppliers, and their respective employees, to you or any third parties in any circumstance is limited to the amount paid by you for the product purchased hereunder. We do not offer a manufacturer's or any other warranty on this item(s), other than what is stated. We assume no liability whatsoever for incidental or consequential damages that may arise from the use of or inability to use the products.