We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.

.Our stock all ships from our UK-based warehouses. Shipped via Hermes,DHL ,Amazon Logistic or Royal Mail (depending on location and package weight) Unless stated otherwise, all orders will ship within 24 hours of your payment being processed. Check our feedback to see the great reviews of FAST shipping we offer.

We offer a 30 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product.
Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for you
When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of defective items.
All returns MUST be done within 30 days of date of purchase. Please note that we cannot give refunds or replacements after the 30 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening

Any Questions?

Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.

Telephone Number is + 44 1484 506400
Email: kitengetextilesltd@yahoo.com