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SHIPPING RETURNS PAYMENT

Cost

Free Shipping on all online orders  to addresses within Australia. Using Australia Post regular post.

Charges for all other orders using Australia Post regular post, express post, or other courier services, as selected at checkout, to addresses within Australia will be calculated at checkout.

Processing of Orders

We aim to process your order within 24 hours of it being placed.  However Sara Crave only ships orders Monday to Friday, during office hours, and does not operate on public holidays.

Once an order has left Sara Crave, it is in the care of Australia Post, or other courier services selected at checkout, and your local postal service. Sara Crave is not liable for any errors made by these services.

Delivery Time Australia

The estimated delivery time of orders within Australia to most major centers is 1-4 business days after shipment. Your orders are shipped using Australia Post regular post or Express Post service, or courier delivery, as selected at checkout. 

To confirm shipping times with Australia Post based on your postcode visit, Australia Post.

Any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

At Sara Crave we understand that selecting the right style and size online can be a difficult choice. For this reason, we will happily provide a store credit for the purchase price on returned items, so you can choose a replacement item, or a full refund on online orders within 30 calendar days of purchase provided the tax invoice can be produced, the original labeling is intact and items are returned in unworn condition. Sara Crave is not obliged to offer a refund, repair or exchange without the customer providing proof of purchase.

Enclose your receipt and merchandise to: 

Sara Crave Online Return Orders

PO BOX 1108

MOUNT OMMANEY, QLD 4074

The purchase price is the amount you paid for the Product and does not include any delivery costs. If you wish to exchange a Product, you will be given a store credit that you will be able to use towards your next order. Please be aware that any purchases made with store credits are processed as a new order and standard postage costs and delivery times will apply.

Sara Crave reserves the right to determine whether a product is faulty and conduct a production and quality check. If deemed faulty by Sara Crave a replacement item will be shipped subject to stock availability or a credit note or a refund issued. A response for Faulty Claims will be received within 10 business days of the garments arrival at the Sara Crave Office. For faulty or damaged goods, please include a copy of your postage receipt. If the product is deemed faulty after review we will then credit the cost of postage to you.

Payment can be made via PayPal, Mastercard, Visa or Amex

ABOUT OUR COMPANY

Sara Crave designs focus on the creation of pieces which are stylish and flattering, whilst also providing functional performance.  Each garment is designed and tested to ensure comfort, with detailing including;

  • Performance fabrics with moisture wicking, quick dry, soft cotton touch properties 

  • Fabrics with moisture absorbant properties, which prevent odour even after your sweatiest workouts, whilst still retaining a soft cotton feel

  • UV resistant stretch fabrics to keep you cool even during intense outdoor workouts

  • Secret pockets for convenient storage of your gym pass, keys or I-pod, using premium grade YKK zips

  • Flat seams ensure fashionable finish, and a comfortable feel against your skin

  • Unique limited edition print designs provide eye catching personalised fashion statements, without any compromise in athletic performance

  • Premium grade rubber to waist bands and bust lines ensure a comfortable firm fit, without slippage during intense activity

  • Modern and stylish colours, in durable performance fabrics ensure a long life attractive garment that lasts throughout repeated use and washes

  • Attention to pattern design and product construction ensure the little details are thought about and dealt with, ensuring your modesty even while your striking the most revealing yoga poses.  No see through fabrics, and no camel toes on display