In the event that you may need to return any item supplied by UK Sports Direct please follow the procedures set out below:

1. All items that you wish to return should be notified to UK Sports Direct in writing within 14 days of receipt of the goods excluding weekends and bank/public holidays.  Notification can be made by completing a Returns Form and send it back with the goods or by email to returns@uksportsdirect.com
2. All items notified to be returned should be returned to Returns Dept, UK Sports Direct, C/O Duncan Fearnley Cricket Sales Ltd, Unit 10 Sherriff Street, Worcester WR4 9AB within a reasonable time of notification.
3. Complete a Returns Form where possible or send a covering letter with your details and requirements giving as much information as possible (make yourself a copy of the Returns Form for future reference).
4. Pack the item(s) securely complete with the Returns Form/Cover Letter ensuring reasonable care is taken with all the item(s) and where possible the original packaging is included.
5. The cost of any Return is at the cost of the Consumer.  It is recommended any package is sent via your local post office plus it is advised that you send any parcel(s) recorded delivery so that you are able to trace the parcel(s) if needs be.
6. Refunds and exchanges will be processed within 30 days of notification.
7. In the event that an exchange or replacement is required immediately it is advised that a new order is placed with the sales office for what is required and that your return should request a Refund stating in the reasons that a new order has been placed separately.
8. Please note return postage costs will only be refunded for returns where products are deemed to be faulty or where UK Sports Direct has sent incorrect products.  Postage refunds will be given up to a maximum value of Royal Mail’s 1^st Class Recorded Signed For Mail or Parcelforce 48 Hour rates.  Any additional costs incurred will be at the cost of the Consumer.

If you have any further queries please contact UK Sports Direct for advice before returning your item(s).

t 01905 743386 | f 01905 724518 | e returns@uksportsdirect.com