1) Items are dispatched within 24 hours(except weekends and holidays) and shipped from US.
2) Orders from the United States will all be shipped out via usps. The shipment usually takes 2-8 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchase.
Payment
1. All payments must be prepaid.
2. We only accept payment via Paypal. Please kindly check if you can do the payment via PayPal before placing an order.
Return & Warranty
Return:
1, If you receive an item and it doesn't work properly, please contact us first, our Customer Service Representative will follow up and solve it for you!
2, If you don't like the item you received in 7 days, please contact us for return address for refund, but we will deduct the shipping cost in sending you the goods from the refund.
3, In all cases, buyers pay shipping fees on their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
4, For all returned products, buyers MUST contact us for the returning address and RMA Number.
Warranty:
The warranty shall not apply to the following circumstances:
a) Damage caused by undue ware&tear,misuse, improper installation oroperation, neglect,accidents.
b) Damage caused by natural disaters,flood fire,lightning or pollution.
c) If item was opened, any parts removed or repaired by any unauthorizedperson.
d) If damaged parts is the TFT screen or t Contact US
1. We have alwaysbeen trying to provide the best service and reliable products for everycustomer, however, accident may happen sometimes, please contact us toresolve any issue before leaving a negative feedback.
2. We will reply you ASAP. If no response within 24 Hours, please checkthe spam in your mail box.
3. Our aim is to provide Top Level Customer Service, normally so we willtry our best to solve any problem.
4. Please contact us by "Ask a question".
Feedback
- We maintain high standards of excellence and strive for 100% customer satisfaction!
- Hope all the friend do not leave us
- Low detailed seller ratings,we can help solve any problems
- Feedback is very important to us.
- We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
- It is impossible to address issues if we do not know about them!
- Once you leave positive feedback, our automated process will respond by giving you positive feedback .
- Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.