NATIONAL POSTAGE: FOR MUTUAL SECURITY AND TRANSPARENCY, ALL UK POSTAGE WILL BE BY 2ND CLASS POST AND SIGNED FOR ON DELIVERY. YOU CAN INDICATE IF YOU WANT A FASTER SHIPMENT ON WINNING THE BID AND WE WILL SEND YOU A REVISED POSTAGE RATE (BASED ON ROYAL MAIL PRICES).
INTERNATIONAL POSTAGE: OUR SHIPPING GUIDELINES AND CONDITIONS MAY BE FOUND BELOW AT HTTP://WWW.ROYALMAIL.COM/ FOR YOUR INFORMATION OUR SHIPMENT COSTS ARE BASED ON THE FOLLOWING ESTIMATES; JEANS APPROX. WEIGHT- 750GMS, JACKET - 1.2KG, SHOES 2.5KG AND BAGS 1.1KG. FOR ADDITIONAL SECURITY, ALL SHIPMENT WILL BE SIGNED FOR WHICH IS AN ADDITIONAL 2.10 PER SHIPMENT (ALREADY INCLUDED IN SHIPPING COST). POSTAGE TO ITALY: ALL POSTAGE TO ITALY WILL BE BY RECORDED DELIVERY( I.E TRACKABLE AND SIGNED FOR - THIS WILL INCUR ADDITIONAL COST). CUSTOMERS BASED WITHIN ITALY MUST CONFIRM THAT THEY AGREE WITH THESE COSTS AFTER WINNING A BID. THANK YOU.
SHIPPING WE AIM TO DISPATCH ALL ITEMS WITHIN 1-2 WORKING DAYS OF RECEIVING PAYMENT. FOR UK ORDERS WE USE A SIGNED FOR SERVICE, WHICH AIMS TO DELIVER IN 1-5 DAYS. INTERNATIONAL ORDERS WILL BE SENT WITH EITHER ROYAL MAIL INTERNATIONAL SIGNED FOR WHICH AIMS TO DELIVER AS SPECIFIED ABOVE (UNDER INTERNATIONAL POSTAGE). DELIVERY USUALLY TAKES 7-56 DAYS BUT CAN VARY DEPENDING ON YOUR LOCATION. SIGNED FOR CONFIRMATION WILL BE AVAILABLE UPON REQUEST. WE ARE NOT RESPONSIBLE FOR ANY DELAYS OR CHARGES DUE TO OVERSEAS CUSTOMS OR POSTAGE DELAY. PAYMENT WE ARE CURRENTLY ONLY ABLE TO ACCEPT PAYMENT VIA PAYPAL. PLEASE KINDLY MAKE PAYMENT WITHIN 4 DAYS OF PURCHASE UNLESS ORGANIZED WITH US IN ADVANCE. RETURNS POLICY REFUNDS ARE AVAILABLE IF ITEM IS NOT AS DESCRIBED. REFUND MUST BE COMPLETED WITHIN 14 DAYS OF PURCHASE. BUYER IS RESPONSIBLE FOR ALL POSTAGE, IF ITEM IS AS DESCRIBED. ITEMS MUST ARRIVE BACK WITH US IN THE SAME CONDITION THEY LEFT. ALL RETURNS MUST BE ORGANIZED WITH US BEFORE YOU SEND. WE AIM TO PROCESS RETURNED ORDERS WITHIN TWO WORKING DAYS. WHEN RETURNED ITEMS HAVE BEEN REFUNDED YOU WILL BE NOTIFIED BY EMAIL. YOU ARE RESPONSIBLE FOR RETURN POSTAGE COSTS AND REFUNDS WILL EXCLUDE THE ORIGINAL SHIPPING COST PAID. IF RETURNING FROM OUTSIDE THE EU – PACKAGES MUST BE CLEARLY LABELED “ITEM BEING RETURNED”; THIS IS TO AVOID ANY CUSTOMS CHARGES. FAILURE TO DO THIS MAY RESULT IN THE ITEM BEING RETURNED TO YOU BY CUSTOMS. PRODUCT DESCRIPTION AND SIZING WE TRY TO USE THE PRODUCT, COLOUR & SIZE DESCRIPTIONS AS INTENDED BY THE DESIGNER OR BRAND. IF YOU NEED CLARIFICATION ON ANYTHING, ESPECIALLY SIZE MEASUREMENTS ETC. PLEASE ASK AND WE WILL TRY OUR BEST TO HELP YOU. SATISIFACTION WE WANT YOU TO BE SATISFIED WITH YOUR PURCHASE, IF YOU ARE NOT: PLEASE CONTACT US IMMEDIATELY BEFORE LEAVING FEEDBACK. WE WILL TRY OUR BEST TO RESOLVE ANY PROBLEMS FOR YOU. THANK YOU. |
Please note:
Pls do not buy or bid if you are not happy with this rule , in cases that you simply do not like the item or order the wrong size, only the item price will be refunded. I strive to be able to give my customers the best price i can. If you return an item through the ebay new system, the postage plus 10% percent of the price will not be refunded, as ebay won't give back the final value fee to me. However if you email to inform me that you are returning an item, then the full price can be refund (excluding the postage cost). Sorry for any inconvenience.