WHAT
IS SILVER OVERLAY
Silver overlay is a process applying a layer of solid sterling silver to a base metal. It is many times thicker than "Plated". The overlay is then plated with a very thin electro plate of silver. The process of using sterling silver overlay is done by the finest silversmith. It has the great appearance of solid sterling at a reduced cost but will far out last plated products. Sterling overlay is much better and more expensive than plated but not as high a solid sterling silver.
PAYMENTS
We accept Paypal,
credit card, postal orders and banker’s drafts. If we do not receive payments
immediately we will hold the item only for one working day for your payments and
we will be re-listing the item afterwards. If there is a difficulty of paying
for the item/s you have bought immediately please contact us so we can hold your
item.
SHIPPING
We usually ship items within one working day of cleared
payments. Shipping time may depend on the country which the items been shipped.
RETURN POLICY
We accept returns if your unhappy with the item if its returned within 7
working days of purchase for a full refund excluding postage if the
item is returned in its original condition. In case of a return the return postage
charges has to be paid by the buyer
REFUNDS
If there is any problems with the
item(s) that you have purchased from us please contact us as soon as possible.
We will issue a refund as soon as possible once we receive the item in original
condition as we sent it to you. If in any case, the item is not in its original
condition (worn/damaged) it will affect your refund. We will not accept any
returns of earrings for hygiene purpose except in reasonable circumstances.
JEWELLERY
CARE
Store all jewellery in a clean, dry place away from direct
sun exposure and other atmospheric elements. Do not store jewellery next to
radiators, windowsills or in rooms with excess condensation, such as bathrooms
or wet rooms. Damp and hot conditions can cause metals in jewellery to
discolour, tarnish or erode as well as damage gemstones. Silver in particular
is susceptible to tarnishing; storing silver jewellery in individual, air-tight
plastic bags can help reduce or prevent the effects of this. Keep all jewellery
in separate pouches, boxes or bags to prevent pieces rubbing and scratching
against one another. Skin and hair products such as body lotions, perfumes and
creams can react adversely with jewellery causing metals to tarnish and/or
erode. It is advisable to apply any cosmetic products in advance of putting on
jewellery. In order to minimise the chance of damage from knocks, scratches or
sharp blows, it is advisable to remove all jewellery when partaking in any
physical or labour intensive activities. For this same reason, it is also
advisable not to wear jewellery when asleep at night. Jewellery should not be
worn in the shower or bath, or when bathing in a hot tub, pool or in the sea.
Chemicals such as chlorine can damage, discolour or erode metals in jewellery
and gemstones. If any discolouration or damages occurs without taking proper
jewellery care we will not be held responsible.
FEEDBACK
Please contact us if you have any problem with the product before
opening a case or a return request. We will try our very best to solve any
problem to your satisfaction. We would appreciate if you leave a five star
feedback.
PLEASE NOTE THAT ALL OUR PRODUCTS ARE CAREFULLY CHECKED AND PACKED
BEFORE DELIVERY AS WE TAKE THE QUALITY OF OUR PRODUCTS VERY SERIOUSLY.