- If buyers are NOT SATISFIED with our products or purchased wrong items and want to return them.
- The returned items must be shipped back to within 14 days after items receipt.
- The returned items must be "Brand New" condition (never been used or installed) under the original package.
- The buyers are responsible for shipping and handling cost for the returned items.
- The returned items will be subject to 15% restocking fee and shipping and handling cost is non-refundable.
- The exchange or refund will be made within 5 business days upon the return items is delivered.
- The buyers are responsible for another shipping and handling cost for product exchange.
- THE REFUND OR EXCHANGE ARE NOT AVAILABLE IF THE RETURNED ITEMS ARE DAMAGED OR BEEN USED
If the product is defective upon arrival, please e-mail us the photos of product defective.
We will assist you with the returning procedure.
If the product is defective upon arrival, please e-mail us the photos of product damaged.
We will file a damage claim to shipping carrier and we will re-ship you the item at shipping carrier's cost.
If the package is lost during shipping transit, we will follow up with shipping carrier.
The product replacement or refund will be at buyer's choice.
We always double-check and ensure the correct items in the packages before shipping.
If buyers received the incorrect items unfortunately, please e-mail us the photo of the items.
We will assist you with the returning procedure.