We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.
All orders must be received by 1:00 PM P.S.T to be shipped the same day, Orders received after 1:00 PM P.S.T will be shipped the next business day. Orders received after 1:00 PM P.S.T on Fridays will be shipped on the following Monday. All orders are processed and shipped during regular business days excluding major holidays. Chaparral Motorsports' standard shipping time is 5-7 business days via Ground services. (Tires and oversized items ship via USPS or UPS Ground). Shipping requires a street address. Shipping available to United States only. Chaparral customers will receive an email notification of the shipment along with tracking information, if available.
We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. All returns for exchange or refund must be returned within 30 days from receipt date. Returns and exchanges must be in new condition and include original product packaging. Return freight paid by the customer. Returns or exchanges older than 30 days require a return authorization from our customer service department. 2. Return using your own shipping method Please contact us directly through eBay.Return Policy for U.S. Residents
We offer three options to return items back to Chaparral Motorsports.
1. Create a return label online on our ChapMoto.com website
Complete the return form on the back of your invoice, and include it with your shipment to:
Chaparral Motorsports
Attn: Returns
639 S Crescent Ave
San Bernardino, CA 92410
Return Policy for International Residents