Used item removed from a working environment. Please inspect photos carefully. NO POWER CORD INCLUDED. a.4.17 Usually ships in one business day. (Business days M-F) We honor the 14 day return policy (14 from receiving the item) IF THERE IS ANY PROBLEM WITH THE ITEM AFTER YOU RECEIVE IT, YOU CAN CONTACT US WE WILL DO EVERYTHING WE CAN TO MAKE SURE YOU ARE 100% SATISFIED WITH YOUR PURCHASE. WE ASK THAT YOU PLEASE GIVE US A CHANCE TO RESOLVE ANY ISSUE BEFORE GOING THROUGH EBAY. WE APPRECIATE OUR CUSTOMERS AND WANT TO OFFER THEM A 5 STAR EXPERIENCE. THANK YOU