All pre-owned remotes have been tested and are guaranteed to work and we do NOT use stock photo?s, the item photographed in the listing is the item you are buying unless there are multiple quantities, but if for any reason you are unhappy with your purchase we offer a generous 30 Day Hassle Free Return Policy, please note that buyer is responsible for return shipping and there is a 20% Restocking Fee. All returns are processed on Friday of each week after return is received. Most of the remote?s that are for sale are used and may have signs of wear. Please refer to all photo?s as we try to point out any flaws. If you have any questions, please do not hesitate to message us and we will answer as quick as we can and the best we can. Thanks for stopping by and don?t forget, ALWAYS DOMESTIC FREE SHIPPING!