Discounts for Volume Buyers
We will give a good discount to buyers buying in bulk or looking to build a long term relationship. Please Contact Our 24/7 Customer Service via eBay.com Ask a question section For All Other Immediate Inquiries Please Call Us on Skype: redboyteam or Call Us on +972-52-6507665 Need Help? Frequently Asked Questions
What is your RETURN policy?
Please refer to a section above for full details.
Do you COMBINE shipping?
We combine shipping for all of our orders. Additional fees apply and vary. For most items, there is no Extra Shipping price. Please see specific auctions for full information.
WHEN can I expect my order to arrive?
We usually ship all orders within 3 business days of receiving payment. International orders might take from 21 to business days (because we don't charge for the shipping and it is regular air mail), but they are usually delivered within three weeks.
When will my order arrive if Extra Fast Shipping is selected?
You will have to contact us and we will calculate the shipping time and answer you in full
How much is the Shipping and Handling Charge?
Varies for each auction. Please note that we offer combined shipping.
Do you ship INTERNATIONALLY?
Yes, we ship to most countries. We reserve the right not to ship to certain countries if we expect to have customs problems. Please be advised that we reserve a right for watches or other items containing ANIMAL PRODUCTS (i.e. python, crocodile, alligator, and similar skin straps) not to be shipped internationally. Also Generic phones will be shipped only to certain countries to avoid customs investigation.
Can you send my item as a GIFT or DECLARE LOWER VALUE?
All of our packages, international or within the US, will be marked as commercial items. We will also provide the correct eBay total order value to customs. We cannot make any exceptions.
Is this item AUTHENTIC?
All of our items are 100% authentic. Almost all of them are brand new, unless otherwise and clearly stated.
What is the shipping method for EXPENSIVE items? We reserve the right to ship certain items over $750 via FedEx service only to make sure your package arrives quickly and securely.
Can I PICK UP item myself?
All items will be shipped via approved carrier to make sure all orders are fully tracked and recorded with eBay.
Can I ship to an ALTERNATE ADDRESS?
Your address must be verified by PayPal. We will be happy to ship the item to a different address if PayPal has verified it.
What PAYMENT METHODS do you accept?
We ONLY accept PayPal payments, currently we can't accommodate buyers who would like to pay with credit cards.
I paid for my 2 orders in the same day. Will they be SHIPPED TOGETHER?
Please wait until all of the auctions have ended and complete the checkout from the most recent email that you received from us. Once you have completed the checkout, you will not be able to combine any additional auctions. We start to process and rush your order once checkout is completed with payment.
Where can I get my TRACKING number?
We will email you your tracking number once we process your order. All of our packages are safely insured.
Will I have to pay DUTIES/IMPORT TAXES on ordered items?
Any custom fees due for payment upon order delivery will be the sole responsibility of the customer. We cannot say with certainty how much duties will you be paying upon order receipt. Please consult your local Customs Office for duties, regulations and restrictions for details on this issue.
What kind of WARRANTY is provided for the watches?
Since most of the items are close-out deals, manufacture warranty is not available.
Do you have a STORE and where is it located?
We do not have a showroom or a physical store. All sales are done via eBay.
Thank you for visiting our store. Buy with confidence.
|