Payment

We require payment within 3 days of auction ending and immediate payment of BuyItNow items unless other arrangements have been made between us.

Payment via PayPal is preferred; but we do accept un-crossed postal orders if necessary.

Shipping

We aim to dispatch all of our items within 1 working day of your order being placed; many are posted the same day but it can take up to 2 days. Please refer to the estimated delivery date set by eBay for when your item is due to arrive.

Make sure you supply us with your correct delivery address when you're purchasing as unfortunately we can't make amendments to the address once the order has been placed.

All of our items are sent by Royal Mail Signed-For delivery to ensure that you receive the item safely. This mean that a signature will be required on receipt of the item. If you are not there to accept delivery then the item will be returned to your local Post Office / Sorting Office for your collection – you will receive a calling card notifying you of this. Alternatively, you can arrange for re-delivery of your item on the royal mail website.

Please contact us via eBay, if your order doesn't arrive within the dates provided at the time of purchase, before leaving feedback.

Returns

You may return the item within 14 days of receiving it for exchange or refund. Item must be in its' original packaging (if applicable) and in the original condition that it was sent in. Sorry, shipping costs will not be refunded as these are non-retrievable.

About Us

We are 'NeedANewOwner59' and we have been selling online for around 3 years now.

It all started in our conservatory in 2011 selling a few items of clothing that had been sitting in the back of the wardrobe, unworn and unloved.

From that moment we were hooked and now source all the styles and brands that we love and make them available on Ebay so they can find a new owner.