All items will be shipped through FedEx or UPS with signature confirmation, tracking, and full insurance. We aim to ship all orders within 1 business day of order placement (subject to payment authorization). You will receive an automated email with tracking as soon as your order has shipped. In the event of any delay greater than 48 hours we contact each customer with an updated time frame for delivery.
Delivery Time: Delivery time will vary based on the ship from and ship to location. Most items ship from our Warehouse in Ohio, however, some items may be drop shipped from other suppliers in the US based on availability and delivery estimates. Expect a delivery time of 1-5 business days for domestic US orders. International shipments may be subject to an additional 1-3 business day delay based on item availability. Once shipped, expect an average transit time of 3-10 business days.
Free Shipping: Free shipping applies only to orders shipped within the continental USA. Free shipping does not apply to Alaska, Hawaii, Puerto Rico or any foreign country. You may contact us at 1-888-777-8588 for international shipping quotes or email us.
A.P.O., P.O., and F.P.O. Boxes: We do not ship to P.O., A.P.O., or F.P.O. Boxes. All shipments are ?signature required? upon delivery which is not permitted for Boxes. Addresses with a physical street address and box number are generally accepted. If you do not know if FedEx or UPS will deliver to your address please ask.
Shipment Address: We only ship to the confirmed delivery address provided by PayPal. Before you pay, please make sure the address you provide PayPal matches the address you would like us to ship to. For Credit Card orders please note we only ship to the billing address that matches the card.
International shipments: We have shipped thousands of orders to over 80 countries worldwide. Trust us to take care of your international shipping needs. We ship via FedEx for all international shipments; we will only ship FedEx, no exceptions for international shipments. Please note, import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer?s responsibility. Please check with your countries customs office for country specific details. We are happy to help each customer lower the cost of importation. Please email us before or after an order to arrange a customs estimate.
Duties and Taxes: Certain countries have customs and duty payable for importing products and it is the responsibility of the purchaser to research and make payment of any customs duty/import tax that might be payable. We are happy to work with your on customs declarations. If you have any special requests please email us immediately after purchase.
Sales Tax: All orders shipping to Ohio are subject to a 6.75% sales tax.
Insurance: All packages ship fully insured through UPS or FedEx unless otherwise specified by the buyer.
Packaging: All items ship in Manufacturer packaging and most are double boxed for added safety and security. If you have any specific packaging instructions please feel free to email us.
Tracking: We will always update tracking on Ebay as well as send tracking invoices as soon as an item has been sent out. No need to ask, if you have not received it after 48 hours please check your spam or junk mail folder for the email.
Expedited Shipping: FedEx Express, 2 Day, and Overnight shipping are available at additional charges. Please see each listing for individual fees. If the listing does not have these shipping options please call us at 1-888-777-8588 for shipping quotes. For International shipments, FedEx International Priority is available for all shipments.
