Under the Distance Selling Regulations if you buy your consumer rights are.
1. You have the right to cancel the sale at any time up to the end of 14 days after you receive the goods.
2. To exercise your right of cancellation you must submit a request in writing within the 14 days of receiving the good(s). Notification by telephone will not constitute a formal request.
3. If you exercise you right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods back to us at your own expense. The goods and the original packaging must be returned to the address shown below. You must take care to package the goods and ensure they are not damaged in the meantime or whilst in transit.
4. If you do not return the goods as required, we may charge you a sum of the cost of recovering the goods and postage.
Refunds can take between 7-10 days to process after receipt of the item.
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