As the items we sell are fine and delicate items, we pack them extremely carefully to a professional packaging standard using only professional grade packaging. It is very important to us that you receive the item intact. For your peace of mind, shipping insurance is standard and automatically included on all shipments.
Please note that all shipping times listed below for both domestic and international shipments are estimates provided by the carriers and are not guarantees.
If you would like to return your item for any reason please contact us within 60 days of receiving the item. We accept returns on the condition that the item is received back to us in the condition we originally shipped it. We will then give a refund minus the shipping costs (what The Fine China Store paid to ship it to you). Please be sure to insure your return shipment against loss/breakage or damage.