1. Ship only to your confirmed or verified Paypal address. 2. Please check your shipping address carefully before checkout, it can't be changed if order completed. 3. Ship within 1-5 business days after received your payment. 4. Our price does not include import duty, local taxes, VAT, or other hidden charges. These charges are the buyers responsibility. Please check With your country's Customs office before purchase. 5. We will notify buyers about shipping schedule if beyond normal shipping time and provide tracking number once items have shipped.
6. EMS: 5-10 days ; UPS/DHL/Fedex: 3-7 days ; Hongkong Post: 15-35 days .
We ship this item by FedEx to West Europe, North America, Austrilia, New Zealand, East Asia and so on. It takes 5-7 days.
For shipping to East Europe, Russia, South America, South Asia, the Middle East and so on, pls contact us for details, otherwise we wont ship it.
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Return for Full Refund (deducting processing fee) is offered. We would offer refund once we receive the returned package which is in good condiction.
In following cases, we`d like to change the right unit for you without any charge, OR you return for full refund including the shipping fee of return.
1. We deliver wrong items to you;
2. We send monitors in wrong localized format, e.g. NTSC / PAL;
3. Online description of an item is wrong at the time of purchase, e.g. listing a function that is in fact not supported;
4. We send goods in the wrong color ONLY IF the customer actually specified a color choice in order comments or comments prior to the order.
But we cannot offer full refund for following reasons:
1. "The product does not look like the ones in your picture."
2. "The product is not what I`d imagine it to be.
3. "I am not satisfied with this product."
Pls note that buyer pays return shipping fees, shipping charge is not refundable.
Business time: Monday to Saturday(8:00-22:00)
Pls feel free to advise if you have any question. We will reply you within 24 hours.
For feedback:
Pls leave us a 5 star postive feedback if you like our product and service.
Your opinion matters to us. It is our main goal to have all the customers satisfied.
Please contact us if you feel dissatisfied before making any decision for we will try our best to solve it.