Is this an official Woozy Moo eBay Store?
Yes it is!
Will I be charged sales tax?
Only items shipped from/to the state of Georgia (US). Please note that non-U.S. buyers will be responsible for all custom and duty taxes and related matters.
When will my order ship?
- Orders ship Monday-Friday.
- Some items may ship separately.
- Some items can't be shipped internationally. See product page for more information.
- Order processing is within one (1) business day.
- An email with tracking information will be sent once an order has been shipped.
How can I make a return?
- Request a return via the eBay Store Interface.
- Enter the quantities you would like to return along with the reason, and follow any additional instructions.
- After you get your shipping label, ship your package back to us via the instructions that will be sent to you via email.
How long do returns take to process?
Return processing usually takes 1-3 business days after we receive the package. If you have not received a refund after that time, please contact us via the eBay messaging interface.
I received a wrong or damaged item
That is not good! So sorry about that! Message us via the eBay messaging interface and we will get it fixed for you right away!
What are your accepted payment methods?
Woozy Moo accepts only PayPal in our eBay Store. For your protection, we screen orders for potential fraud. Please ensure that your billing address in eBay matches your address in PayPal to avoid delays in order processing.
Can I make changes to my order?
Once your order is placed, you cannot make changes to it or cancel it.