Please use the ADD TO BASKET button when ordering more than one item.

 

 

Click here to see our full range of TOYS including Lego & more!

See our other EDUCATIONAL NURSERY & SCHOOL listings too

 

 

100% Customer Service Satisfaction GUARANTEED

                We are committed to providing excellent customer service. If something goes wrong, however small, we really want to hear from you. We will try our best to resolve any issues, quickly and professionally. Your communication will help us improve our service.

Questions welcome!

Please use the Ebay “Contact Seller” link. Collection welcome during office hours by prior arrangement only.

Couriers:

We usually offer three methods of postage; ECONOMY estimated 2-5 working days, EXPRESS 1-3 day delivery, and NEXT DAY. Where possible, we try to send orders with Courier companies instead of Royal Mail, as they offer better tracking, and better service. Do let us know if you have any specific requirements. Allow extra time for more distant locations. We cannot send courier items to Channel Islands, or NI.

Item not received:

Most items are received within 3-5 working days. If you have still not received your order within 7 working days, please contact us, and we will follow it up for you. Please be so kind as not to “report” us to Ebay for late delivery, as it damages our future sales. Claims for non-receipt of items can only be made within 14 working days of placing your order. After this period, we usually can no longer accept claims. In order to process a claim, we will send out a claim form which must be completed and returned within 7 days.

Cancellations & Returns:

Orders can be returned by prior arrangement only, for a full refund, unless otherwise stated. Where we have made a mistake, or the item is faulty, we may pay the return postage too. Certain items cannot be returned for health or safety reasons. Faulty items MUST be returned within 14 days. After this time, we cannot offer any guarantee. We reserve the right to cancel any orders, for any reason, including if we suspect fraudulent activity.

Feedback:

We will leave automatic positive feedback when you leave us positive feedback. Remember, if there are any problems, do please contact us before leaving anything less than 5 stars.