About Us 

Thank you for looking at the products for sale in our eBay shop. We of course want you to be 100% happy with your experience with us so should there be anything that we can do to help make your shopping experience with us better please contact us through the Contact Seller link.  

Please Note: Before leaving neutral or negative Feedback, please contact us first and we will do everything we can to resolve any problems or issues you may encounter to your satisfaction, we want you to have a positive experience shopping with Bottomdollar2016 

Thank You 

Delivery 

We have a commitment to post your items within 1 working day of receiving your cleared payment, if we receive your cleared payment before 2 pm on a working day we will post on the same day (Sundays and Bank Holidays excluded) Weekends and Bank Holidays can delay delivery times, so please understand that this might occasionally happen. 

We use Royal Mail, if you have a preference for delivery get in touch through the seller centre to discuss arrangements to use an alternative such as Hermes, on occasion there may be a charge for postage should you request other delivery options apart from the Post Office which you would be notified of during communications to arrange.  We do not profit from postage or packaging, we use recycled packaging where possible, and we endeavour to protect your product so that it reaches you as it left us. 

Guarantee & Returns 

We want you to be happy with your purchase, if you are less than please contact us through the Contact Seller link and we will do our very best to respond within 24 hours.  If you are not happy with your purchase, as long as it is in “as new” condition, you can return it to us for a full refund.  Please note that in this case, you will be liable for the return postage.   

If the item is faulty or damaged, please contact us through the Contact Seller link we will either provide a replacement or a refund then make arrangements for the faulty item to be returned to us at no extra cost to you or request that you dispose of the item.  On occasion we may ask for photographs to be provided to enable us to claim a refund of costs from couriers. 

If we can be of assistance to you please contact us through the Contact Seller link. 

Thank you for visiting our eBay shop we look forward to being of service to you today or in the future