Items Are Eligible for a 14 day refund from Delivery Date, per specifications below.  Open or used Solution or Cosmetic or Disposable items are not eligible for refund. Defective item replacement only

Spray Tanning Solutions, Skin care or Prep items, Cosmetics, Equipment Cleaners: 14 day return policy from delivery date. All Items must be unopened, unused, in original new condition.  Please be sure you understand your purchase and are selecting the proper product for your skin type and needs. If you need help selecting the proper product, or DHA / Darkness level for your skin type, contact us through Ebay My Messages.

We cannot guarantee individual results as personal skin type, conditions, application techniques can affect the outcome of the developed color, fade and wear. Examples: individual allergies, medications, women's cycles, hormonal changes, life changes (stress), skin preparation, product depth used, product amount applied, wear time before showering, client applied lotions, scrubs, environmental changes, life style habits etc. Our excellent feedback should assure you that we provide a consistent, fresh and quality product that our many repeat clients find satisfactory.

Original and Return postage (both ways) will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions.

Equipment and Supplies: All Spray Tan Equipment (Sprayer Units) have a 14 day return window. You may try or test your item, but it must be returned undamaged, unbroken, unabused, in new original condition. All components and parts must be included in the return package.

All items must be post marked within 14 days of your delivery date, NOT YOUR PURCHASE DATE.A refund will be issued minus actual shipping costs incurred by Tampa Bay Tan. Buyer responsible for return shipping costs, customs, and or brokerage or other fees. If an item is returned and postmarked after the 14 day window, a 25% restock fee will be charged. No returns after 30 days accepted, only replacement/repair for warranty issues. NO EXCEPTIONS. All warranty returns must have a copy of the sales invoice, an RMA form with a brief explanation for the return. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions. See Warranty Tab for Details

Pop Up Spray Tan Tents: Item may be returned within 14 days if in unused, unopened, complete, new original condition. Original and Return postage and fees (both ways) will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions. We will replace a defective item 1(one) time within 30 days of buyers delivery date. Tent and bag must be returned to shippers location. Shipping cost of the original and replacement unit will be the responsibility of the customer and must be paid prior to the replacement unit being shipped.

Disposable items: (skin or breathing protective products, applicators, sticky feet, nasal filters, gloves, mitts, sponges) Item may be returned within 14 days if in unused, unopened, new original condition in original package. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions.

Shipping Refunds: We regret that we are unable to refund your original shipping charges unless the return, mis-delivery, or delay was a result of our error. Customs fees, brokerages, or other shipping related fees are the responsibility of the buyer. On all returns or refunds of "Free Ship" items, buyer will be responsible for the original shipping cost paid by Tampa Bay Tan, to deliver the item to the clients location. See Shipping Policy Tab for details. Add one business day to all shipping times, including expedited for correct delivery estimates

We strive to give great service before, during and after the sale. If you have issue, please give us the opportunity to resolve it before filing complaints.