We will ship the item within 3-7 business days after confirmed payment. Most items will be shipped from New York with UPS or USPS Priority Mail, sometimes we will ship from our Montreal, Quebec location with DHL Express.
Here are some of my unique store features:
1. IF YOU DON'T RECEIVE YOUR ORDER WITHIN 12 BUSINESS DAYS AFTER PAYMENT, YOU WILL RECEIVE A 10% REFUND, NO QUESTIONS ASKED!!!
2. I will pay for all duties and taxes if there are any! If for whatever reason I don't manage to pay for them before you receive the item, pay for them and take a picture of the duties/taxes receipt and send the picture to me and I will refund the amount.
3. If you wish to exchange the coat for another size after you receive the item, I will pay up to $25.00 USD for return shipping. So you can have some piece of mind with your purchase.
RETURN/EXCHANGE POLICY
The item must be returned in its original condition with all tags attached. There will be no restocking fee for exchanges. If we're notified within 3 days after receipt of shipment that you wish to return something for a refund you will be charged a 5% restocking fee; for notification of a return after 3 days of receipt you will be charged a 10% restocking fee. For your convenience you may return the item to either our Montreal, Quebec or Brooklyn, New York locations. THERE WILL BE A 10% RESTOCKING FEE APPLIED TO ALL SALE ITEMS BEING RETURNED FOR A REFUND.
If you have any questions, don't be shy and ask!
I'm here to help and I want my customers to be completely confident and satisfied with their purchase so please feel free to contact me with any questions or concerns.
I expect payment within 48 hours of commitment to purchase.
If, for whatever reason, you are not satisfied with my product after you receive it, please notify me and I will try my best to satisfy your needs.
Please check out my other listings!