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***IMPORTANT INFORMATION BELOW***
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Payment
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Domestic
Shipping |
International
Shipping |
Return Information
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About Us |
Contact
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Payment Information
Payment Options:
The easiest method to complete your payment is with Paypal. Your address and credit card information is stored in Paypal and available when you check out to make paying and shipping simple. You can choose to use this option directly in eBay when you check out. *Please note:* The PayPal e-check option offered is the electronic equivalent of a personal check. Orders paid for with a PayPal e-check will be held until the e-check has cleared. This usually
requires as least 5 business days from the date payment is initiated.
Don't have a PayPal account? No Problem!! We also accept Visa, MasterCard, American Express and Discover credit card
payments over the phone during our business hours. Sales Tax:
State law requires that we charge 6.35% sales tax on all orders shipped
to addresses within the state of Connecticut. Payment Time frame:
All items must be paid for within 4 days of the end of the listing. If you are planning to purchase or bid on multiple items please be sure to contact us. If an item remains unpaid for more than 4 days, we will begin the Unpaid Item process in eBay. If the item is not paid for within 4 days of the unpaid item case being opened, the item will be relisted.
Domestic Shipping
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Order Processing:
We ship orders Monday through Friday, in Southington CT.
We do not ship on Saturdays, Sundays or National holidays. Shipments normally leave our facility within 24 hours of having the payment cleared.
Continental US Shipping Rates:
Single Club/GPS/Shoes: $9.99 shipments are shipped via USPS Priority Mail
Iron Set: $19.99 shipments are shipped via UPS Ground.
Golf Bag: $29.99 shipments are shipped via UPS Ground, but are not included in free shipping due to their size.
Glove/Headcover: $2.99 (or any other small weight item) shipments are shipped via USPS First Class Mail.
Alaska, Hawaii, Guam, Puerto Rico, and Armed Forces Bases:
US Postal Service Priority Mail is our standard shipping method and is the same price as the continental rates for single item shipments
Iron Sets/Bags shipments vary on weight between $10-$40 and shipped via USPS Priority Mail.
Domestic Ground Transit Time Map
This map illustrates the transit time for UPS Ground service from our location in Southington CT.
A fair estimate of time for USPS Priority Mail Service, Green and Brown colors are both 2 day, and the Red, Orange and Grey are 3 days.
Tracking Your Package:
You will receive a shipment confirmation e-mail at the address linked with PayPal. This email is generated once we create the shipping label and will contain your tracking number along with a link to the tracking website for your package.
Customer Pickups:
You are welcome to pickup your order at our shop anytime during business hours. Connecticut sales tax of 6.35% will also be applied to all pickups.
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International Shipping Information
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International Shipment Costs:
We charge a flat rate shipping cost depending on location.
CANADA:
Single Club shipments are $40 and shipped via FedEx Internatoinal Economy.
Iron Sets are $55 shipped via FedEx International Economy
REST OF WORLD:
Single Club shipments are $55 and shipped via FedEx International Economy.
Iron Sets are $85 shipped via FedEx International Economy.
If you wish to have you item shipped with a faster service, we will a bill via paypal for the additional cost to send your purchase FedEx International Priority.
PLEASE NOTE: THERE MAY BE TIMES WHEN THIS CHARGE DOES NOT COVER THE COST OF SHIPMENT DUE TO DISTANCE SURCHARGES. A BILL FOR THE ADDITIONAL COST WILL BE SENT VIA PAYPAL AND MUST BE PAID BEFORE THE ITEM IS SENT OUT
International Shipment Charges:
A quick explanation of International shipping charges
The way shipping companies size packages for international shipments is by Dimensional Weighting, where shipping companies factor in how much room a package takes up instead of simply going by weight when assigning shipping costs. This is because a 10 pound package of feathers that takes up half the plane, has to cost more than a 10 pound dumbbell. Due to the package dimensions for golf clubs, international shipments are expensive.
You can always request to have a club shipped by a slower service to save a little extra money. However, be aware that when shipping with slower services the companies do not have a guarantee date. While they normally arrive in a timely manner, sometimes they do not. These slower shipping methods do not offer any reimbursements for delayed deliveries.
Multiple Item Purchases:
Why buy just one club when you can get everything you need at once, and save a TON on shipping. After the initial package, each additional club ordered is only $3.00 extra.
To benefit from Multiple Item Purcahses, simply wait until
your last listing has been completed before you checkout. The shipping rate will then show an updated cost of only $3.00 for every club you ordered after your initial purchase. If for any reason this process does not work, simply send us an email asking us to send an updated invoice and we will combine everything ordered for you. Even if you have bought and paid for an item we can still offer this lower rate to you as long as the initial club has not shipped out yet.
Note About Large Items: Large items (such as golf bags) will
be excluded from Multiple Item Shipping. And since the box size is not conducive to golf clubs, we do not allow multiple items to be shipped in the same box with Large items.
Tracking Your Package: You will receive a shipment confirmation e-mail at the address linked with PayPal. This email is generated once we create the shipping label and will contain your tracking number along with a link to the tracking website for your package.
Duties and Taxes:
Depending on your country?s laws, you may be subject to import duties
and taxes on your purchase. All International duties and taxes are the responsibility of the buyer and are not included in the purchase price, or the shipping cost. These will be paid upon delivery of your product. Please note that we have no control over these charges nor can we predict accurately what they may be. Please check with your local customs agency to see the rates that will be incurred upon receipt.
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Return Information
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Shipping Problems:
If your package has arrived and it has been damaged please contact us immediately and we will file a claim with the shipping company used. You are covered under insurance for the full purchase price. In most cases we are able to offer a repair solution or an exchange. If this cannot be provided for any reason, we will provide you with a full refund.
There are times where packages get delayed in transit. If this happens be sure to track your shipment with the tracking number sent to your email address linked with paypal. If for any reason the package does not arrive we will again open a claim with the shipping company used and you will be covered for the full purchase price.
We use a 3 point check system of our SKU numbers but every now and then a club slips by that shouldn't get shipped. If the item you receive does not match the order you placed with us,
please contact us. We will help get the correct item to you as quickly as possible.
New Product Returns:
We can not, under any circumstance accept merchandise sold as new to be returned in used condition. Your item will not be accepted for return even if it has been hit only once. The buyer is responsible for the shipping cost and the refund issued will only be the cost of the item won. On items sold with free shipping, we will retain a cost to account for the initial shipping. All items sold are subject to this return policy
Used Product Returns:
If the club you ordered is not to your liking we do allow returns. The club must be returned in the same condition it was ordered in. The buyer is responsible for the shipping cost and the refund issued will only be the cost of the item won. On items sold with free shipping, we will retain a cost to account for the initial shipping. All items sold are subject to this return policy
Please address all returns to:
Chris Cote's Golf Shop
C/O: Returns Dept
125 Jude Lane
Southington, CT 06489
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About Us
CashForGolfClubs was founded in 2001 by the owner Chris Cote. His persistence to offer everyone around the globe top notch, quality, authentic golf equipment has sprung the business to expand and open retail locations. You can find us by typing Chris Cote Golf Portland CT into goolge, to find out about all the options our company offers to our customers. We also have on site P3 Pro Swing, Mizuno Shaft Optimizer, and Doppler Radar Zelocity Launch Monitor custom club fittings to ensure you are receiving the best clubs to fit your game.
At CashForGolfClubs we only deal with and sell 100% authentic equipment. We are very aware of the growing problem of fake/counterfeit golf clubs being sold on eBay. Our staff is very trained on how to spot a fake golf club and if a club is questionable we call the OEM directly and run the serial #'s.
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Contact Chris Cote's Golf Shop
| Business Hours: | 10am to 6pm EST Tuesday to Friday, 10am to 3pm Saturday, we are closed Sunday and Monday
| | | Email Address: | Please keep all emails sent through eBay to ensure a fast response
| | | Phone: | 860-937-9030. All associates will be able to help with your inquiries or take payments Greg Olschan - Manager Mike Monopoli - Shipping and Sales
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| Mailing/Returns Address: | Chris Cote's Golf Shop
125 Jude Lane
Southington, CT 06489
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