Dispatch & Delivery
Items will be dispatched within max 2 working days on an economy delivery
service. We are able to post to most European and International destinations.
Please contact us and we'll be happy to quote for shipping. Delivery timescales
fall under the terms of the carrier hence any delay will be outside of our
control. Where an item has a tracking number we are happy to assist in tracking
the item should the item not arrive within a reasonable time.
14 Day return policy
In accordance with eBay terms we offer a 14 Day
return policy from the date of receipt. Items are to be returned in an unused
and in its original packaging. Return costs are the responsibility of the buyer.
All modified items are non returnable. Please email us with regards to returning of goods prior to sending. Admin
email:
heatpressuk@gmail.com.
Warranty
We offer
a 3 month warranty on Heat Press UK manufactured parts and is based on parts
supplied only. During the period of your warranty tampering, modifying, removing
any electrical cover, opening or altering any part of the concealed parts of the
product, will void the product warranty. Should you have any concern over this
please email: Admin email:
heatpressuk@gmail.com
Setup
Customer is responsible for computer
compatibility and setup. We offer assistance in the initial setup stage and
technical assistance with equipment. We are unable to offer business
training. We have manuals and video on our website and there many other online
video's & self help training which we are able advise on. Please contact with us
if you are unsure, we are happy to help.
