If you order and there's a problem, ANY problem, please contact us
before opening up a case. If you check our Feedback's you'll see that we
truly do all that's possible to satisfy our buyers. Opening a case
causes a strike against a seller, even when things are worked out to
everyone's satisfaction the strike is permanent and remains.
Simply click "Contact Seller" to let us know about any issues you may have... or to ask a question, to offer a suggestion, or just to say hello. Thank you, and we look forward to serving you.
After clicking "Contact Seller", you will have many options available to select,
please select/click "I have a question about using my item or I want to send the seller a message" in order to communicate directly with us. Almost
all other selections/choices automatically opens a case, and we promise that we'll
be able to solve your issues even faster without a case being opened.
Shipping:
Shipping cost is dependent on seller's location. Insurance will be required on this item.FedEx Air/Ground shipping only. Please feel free to contact us via email for any further questions regarding this auction. Please include the item number in all correspondence.
Warranty:
30-DAY NON-DOA WARRANTY
Return/Refund Policy:
Any item we sell that is delivered in damaged container should be refused, and we are to be contacted immediately. Items that are received intact in the shipping container and appears not to be working properly when received buy the winning bidder ("Buyer) will be covered under the following terms:
1. Buyer must notify the seller within (7) days of receipt of the item of any problem that may require a return or refund.
2. The item will be returned to the seller at the Buyer's expense.
Shipping containers that have been compromised in any way during the shipping process will NOT be accepted and will be returned to the Sender. The sender would assume responsibility and need to pursue the issue with the shipping company.
3. The suspected DOA item will be tested to determine it's functionality. If the item is not working and there are no obvious signs of physical damage the winning bid and ALL shipping will be refunded to the Buyer. Items returned that are determined to be in working order, the Buyer will be charged a 15% restocking fee and NO shipping will be refunded.
We DO NOT cover the following conditions:
A Buyer's lack of knowledge, technical inexperience, or inability to configure, install and/or use the items purchased.
A Buyer's attempt to use the equipment purchased in a special configuration or application.
Payment:
Payment arrangements for this auction must be made within 3 days after the Auction closes . Acceptable forms of payment are:
PayPal, Personal checks (from bidder's w/ no negative feedback,/goods to be shipped after check clears),Credit Card, Cashiers Check, or Wire Transfer.