Terms and Conditions.
RETURNS POLICY
If the item you have ordered is defective anyway, contact us within the warranty period (60 days) and we will replace the defective item for you with an item of equal functionality. In the event that a suitable replacement is not available, a refund (including postage) will be issued in the form of the original payment method. Specific terms are:
* For replacement, item must be returned within 7 days of receipt and in the original packaging.
* Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, or exchanges.
- Once a bid has been placed, it is a legally binding contract of purchase
- Payment must be received within 5 working days of purchase, however if this is not possible, please let us know to discuss solutions.
- If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 7 days later a final fee credit lodged
- You will be notified on the day that your goods have been dispatched via e-mail
- Once you receive your goods, please inspect them for any damage during transit, and report the said damage within 24hrs via e-mail. If all is well please leave feedback, so we are aware that you have received your goods. Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID
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- 10 days after we have dispatched your order, if we have not been notified by you of any problem, or received feedback, we will send a feedback reminder.
- It is the customers responsibility to ensure that payment is received in the due time as listed above
- All goods are sent either via Royal Mail first class post (up to 2kg) or Parcelforce 48 (over 2 kg).
- Goods will be dispatched within 24 hrs of cleared fund, subject to the conditions listed in the payment section above.
- We accept no responsibility for goods delayed due to the services of Royal Mail or Parcelforce.
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