• We accept all major credit cards (VISA, Mastercard, Discover, American Express) and direct bank deposit via Paypal.
  
• Payment must be paid within 7 days.

• Warranty shall be given for 1 year upon payment date. Only Phones, Media Players, Projectors can be applied. The warranty only covers manufacturer defects, and not user wear and tear or damage.
• Any accessories do not have warranty.
• W2COMP will not cover any postage for returned products unless it suffers from manufacture defect.

• ONLY defective items which caused by manufacturer's fault can be returned within 7 days of receive for delivery. All items must be in new condition and with all the original manufacturers' packing & accessories. Any missing or damaged items will be rejected for return or refund.
• W2COMP will not cover any postage for returned products unless it suffers from manufacture defect.

• This item will be shipped by "Hongkong Post Registered Airmail ".
• The item will be shipped within 2 business days once payment and address are cleared. The delivery usually takes 7-28 working days.
• WE SEND THE TRACKING NUMBER TO YOUR eBay REGISTERED email address, please check your spam folders as they get in the way on occasion.

*The Total amount of Delivery Time = Handling Time + Register Airmail/Airmail Delivery time + Custom Clearance + General Public Holiday

• We provide express shipping (+extra shipping cost) by choosing "Expedited Flat Rate Shipping Service"
• The item will be shipped via Express Couriers (EMS) within 2 business days once payment and address are cleared. The delivery usually takes 3-5 working days.

• All products sold on W2COMP is 100% original, 100% working.
• We reserve the right to cancel order/bid if the buyer has negative/zero feedbacks. Random color will be chosen for you if no email / message is received from you after 24 hours of your order date.
• All technical specifications are taken from the original manufacturer's manual or website. They are subject to change without notice.

• Please leave your phone number and any requirement in Paypal's customer note in order to shorten the purchase process.
• Our Couriers are unable to deliver to PO Box / APO. Please update the shipping address in Paypal to a physical address.
• We DO NOT ship to Italy and India!
• Please refer to the bottom of the listing for the exact shipping costs. If you can't find your country, please contact us!
• If the package was returned due to refusal to pay import tax for shipment by the buyer or unsuccessful delivery (For example, insufficient address information, no such receiver), we will charge you the both ways shipping cost.
• We cannot be held responsible for late delivery parcel due to circumstances such as traffic congestion, adverse weather, acts of god custom inspection, etc.

• By default, we mark the item as gift with lower value (less than 50USD). We can help you legally minimize your VAT exposure on your request
• The item may be subjected to custom tax / import duties, etc when it enters your country. These fees will be the sole responsibility of the buyer.
• W2COMP will NOT effort any country tax (VAT) / brokerage charges.
• These charges are normally collected by the delivery freight company or when you pick the item up
  - do not confuse them for additional shipping charges. Please check your countries import regulations before making a purchase.
• Charges may apply if a delivery is rejected and sent back to our office.

We are ready to answer all your enquiries!! Please read the page in full before making an order.

You can send message to us via ebay.

• In order to provide you the best service, please treat the transaction fairly. Positive Feedback is our life, before you leave a neutral or negative feedback, please DO contact us to get a better solution to reach an agreement. Otherwise we will not do anything.