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We also have this carpet runner available as a Hallway carpet runner
Please see our Hallway runner category
WE ALSO SELL STAIR RODS, UNDERLAY & LANDING CARPETS - CONTACT US
CARPET RUNNERS UK
84 Freeman Street
Grimsby
N. E. Lincs.
DN32 7AG
United Kingdom
Tel - 0800 077 88 96 (01472 268871)
Email - info@carpetrunnersuk.com
Purchases made through eBay are to be made via PayPal only.
If you would like to discuss a different payment method then please call our customer care team.
DELIVERY
Order Dispatch
Typically you should receive your order no later then 5 working days after the purchase date. We always try to dispatch orders within 24hrs.
Tracking Your Order
Should you not have received your goods with in 5 working days of your order then you are welcome to get in touch with our customer care team and we can track it for you.
Special Instructions
You are welcome to make known any special instructions regarding the delivery or delivery method, such as leave with a neighbour. Please note that the courier will not leave the product without a signature unless we have notified the courier of any other arrangments.
Missed Delivery
If no one is available to accept the item then a calling card will be left for you, you can then rearrange delivery for a convenient time to suit you.
RETURNS
Changed Your Mind?
You can return any item to us for any reason for a full refund or an exchange within 30 days of receiving delivery of the goods. All you need to do is send the product back to us in an unused condition and in its original packaging.
If you are returning an item for any other reason than it is faulty or damaged, then you are responsible for the return of the item as well as the costs.
Please note: We are unable to accept responsibility or cover the return carriage costs should there be a variation in colour within our images or descriptions. This is due to the fact that computer settings can be different from computer to computer, colour batch's can vary over time and also the lighting in your room may be different to the lighting in the photo. We do however offer a free sample service to eradicate this problem.
Our returns address is as follows:-
Carpet Runners UK
84 Freeman Street
Grimsby
N. E. Lincs.
DN32 7AG
Goods must be returned in the same condition as they were sent to qualify for a full refund, along with a copy of your purchase invoice that was emailed to you. You must ensure that the parcel is securely wrapped to prevent damage in transit. Failure to do so voids your claim for a full refund.
Faulty Goods
We check all of our products before dispatching them but we cannot check those items sent directly from the manufacturer. If you should receive an item that is defective, please let us know immediately so the item can be returned to the manufacturer for analysis. If we agree the item is faulty we will contact you and arrange for either a replacement or a full refund to be given to you.
Please note: The shedding of the pile on all rugs is a natural characteristic and is not classified as a fault.
Please note that we must be notified about any damaged or faulty goods within 48 hrs of receiving the product. After this period we are unable to investigate the claim.
We have 10'000's of postive feedback from satisfied customers - This speaks for itself