Hemline Loop Turner Hook Grabber Bias Tube Turner Straps Belts Strips Maker H275

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• About Us
• Payment
• Shipping
• Item Not Received
• Returns

About Us

We Leave Feedback For All Our Customers Soon After Payment Has Been Made.
After You Have Received Your Order And Are Confirmed You Are Happy With Our Service, Please Kindly Leave Us Positive Feedback And A 5 Star Detailed Seller Rating.
If You Are Not Completely Satisfied With Any Aspect Of Your Order, Please Contact Us Before Anything Else. We Hope That You Enjoy Shopping Via Our Website & Look Forward To Meeting Your Needs. We Work Very Hard To Resolve All Customer Issues & Challenges. We Are More Than Happy To Answer Any Questions That You Have - Please Email Us At Sales@Habercrafts.Com And We Will Do Our Best To Get Back To You Within 48 Hours. If For Any Reason You Are Not 100% Satisfied Please Contact Us & We Will Resolve Your Issues. We Work Hard To Deliver 100% Customer Satisfaction, Putting You, Our Customer First.

• About Us
• Payment
• Shipping
• Item Not Received
• Returns

Payment

We accept the following methods of payment - PayPal, Visa & Mastercard.


Please make your payment within 3 days of purchase so that we can quickly ship your item.

Please call +44 208 908 4862 to make payment other than Paypal.

• About Us
• Payment
• Shipping
• Item Not Received
• Returns

Shipping

We Aim To Get Your Order To You As Fast As Possible!
All Orders Are Dispatched Within 24 - 48 Hours Or Sometimes The Very Same Day Of Receiving Your Cleared Payment.
We Offer Various Shipping Services:
Royal Mail First Class - Delivered 1-3 Working Days (Estimated Transit Time) By Royal Mail From Dispatch*
Royal Mail Second Class - Delivered 3-5 Working Days (Estimated Transit Time) By Royal Mail From Dispatch*
Royal Mail Collect From Us Daily, Providing Proof Of Collection/Postage. Once Royal Mail Have Collected From Us, We Have No Control Over Their Speeds Of Service. Please Bear This In Mind When Chasing Your Order.
 *Royal Mail Will Not Accept A Claim For Loss Unless 15 Working Days Or More Have Elapsed Since The Item Was Due To Be Delivered. In The Event Of A Failed Delivery / Lost Item Case Please Allow This Time To Elapse Before Contacting Us.
Courier Service: - Various Lead Times Depending On Product Chosen.
Please Also Note Working Days Do Not Include Weekends And Bank Holidays.

• About Us
• Payment
• Shipping
• Item Not Received
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Item Not Received

We are sorry but you must allow 7 working days for the delivery of your item before contacting us. Due to Royal Mail policy we are unable to take any action on lost mail until at least 15 working days have passed.

If you have provided an incorrect address or are aware of something that may hinder the delivery of your parcel please contact us immediately.

Please read the following checklist and helpful information.

Checklist for undelivered mail:

    * Has the post person in your area attempted to deliver and left you a card?
    * Has the parcel been left in a secure location such as a garage, greenhouse or with a neighbor?
    * Have you telephoned your Local Sorting Office to check if any mail is awaiting collection?
    * Has anyone else at your residence/premises taken delivery without informing you?
    * Have you allowed 7 working days for delivery?

Working days do not include weekends. 99% of parcels are delivered within 3-5 working days of dispatch date. Very rarely, parcels can take up to 7 working days to arrive, so please allow 7 working days before contacting us regarding your delivery.

It is important to note the following:

Royal Mail do not allow us to take action on suspected lost items until 15 working days have passed from dispatch date - however we do ask that you notify us via an eBay message (not an email) if you have not received your goods after 7 working days so that we can resolve any issues Royal Mail may have delivering to your address as soon as possible.

PLEASE GO TO Royal Mail WEB SITE FOR MORE INFO ON THERE delivery times. www.royalmail.co.uk

• About Us
• Payment
• Shipping
• Item Not Received
• Returns

Returns

Our Aim Is To Maintain 100% Customer Satisfaction. If For Any Reason You Are Not Happy With Your Purchase, We Will Issue A Full Refund (Excluding Restocking Charge) Upon Receipt Of The Returned Goods, No Questions Asked. All Items Must Be Unused And In Original Undamaged Packaging. Should The Order Be Returned To Us Even Though It Has Been Listed And Dispatched As Per The Listing (No Longer Required/ Buyer Changed Mind) A Restocking Charge Of £1 Will Be Applied To All Orders Below £10 And A 10% Charge On All Orders Over £10.
If The Product Returned Is Not In A Resalable Condition Or The Packaging Is Damaged, We Reserve The Right To Refuse A Refund On The Item Or Deduct 20% From The Original Purchase Price Paid. We Will Refund Your Original Delivery Charge When A Product Is Faulty Or Damaged And Replacement Is Not Available. 
Contact Us Through The Messaging Service And We Will Try To Reply Within 24 Hours Excluding Weekends & Bank Holidays Cases Can Take Up To 30 Days, So Come To Us First, It's Much Faster... 
You Can Cancel Your Order Within 14 Days Of Receipt Of Goods. Please Obtain Returns Authorisation From Us Prior To Returning Your Item.
This Can Be Obtained By Contacting Us Through Messaging Services. Return Postal / Carriage Charges Will Be Paid By You As The Buyer. 

Returns Address:

HaberCrafts - Returns
16 Main Drive
Wembley
Middlesex
HA9 7NA
United Kingdom