• We do prefer Paypal for an easy and safe transaction

• T/T is welcome,    please Contact our Ebay Finance group for the remaining details

• Credit card to Paypal is acceptable

• we would be appreciated that you provide us with your bank information.
  

100% shipping assurance

 

• We ship everyday Monday through Friday, if you have payment made by 1pm PST the chances are it will ship that day. Most of items we are selling are in stock, can be dispatched within 1 business day after  payment confirmation. If any item are out of stock while you won the bid already, we will contact you for delay confirmation

 

• UPS, DHL, TNT, Fedex to worldwide for safe shipping, no worry about lost item anymore. Generally, we send item via Fedex. If you want DHL\TNT\UPS, contact us first.

 

• It will take 4-8 business days to worldwide, 3-5 business days  to most of  USA common cities.

• This item will be shipped from China ,so there may bring some duties according to the Customs rules of each country.
  Please note custom charges, if any, are not included in the item price or shipping charges.
  Buyers will be responsible for custom clearance and potential tariff.
  The amount of tariff is composed of two parts.
  Part one is approximately 1% to 5% of the total price (item price + shipping price).
  Part two is VAT, which is in most cases can be deducted in your business tax.

 

• Please note us your contact details include your phone number for easy contacting from Courier

 

• We will send shipping notice to you via ebay message, just track your item with tracking No we updated on ebay.

 

• Any inquiry about shipping just Contact our Ebay Logistic group

 

• For Russian,Africa,South America shipping cost,please Contact our Ebay Logistic group

 

• For broken solar panel or damaged parcel you received, please don't worry, we will responsible for your order, but firstly please help us to take the photos  for damaged item and claim to Fedex or DHL, at the same time Contact our Ebay Logistic group ,we will claim to Fedex here too. please be make sure the picture should included the broken place, inner package, and the outer package, Fedex only accept the claim with all pictures we mentioned above.we will send you the replacement or full refund to you after picture verifying.

We will try our best to satisfy with each client, if any unhappy, just contact us via ebay message, we definitely get the best solution for you. Opening case and Leaving negative feedback won’t solve any problem, communication is the best way to claim all your rights.

 Only faulty item return be accepted within 14 days after you receiving the item.

 Only new original item is acceptable, including any accessories, manuals.

 Buyer responsible for the return shipping cost, Topsolar_china pay for the back shipping cost.

 All return should be Contact our Ebay CS group firstly.

 We might ask buyer send some picture of faulty item in order to eliminate improper use, buyer has responsibility to cooperate and follow the test correctly.

 We won't responsible for the lost item on the back way shipping

We are manufacturers and wholesalers of solar panels and renewable energy products.the solar

business has been established since 2002. the solar panel producing capacity is around 300MW

yearly. we have sun simulators, laminating machine and supersonic glass washing machine to

make the precisely solar panel for you. Our engineers are experienced in solar and related accessories,   

if you buy from us you deal with not just a seller, the whole keep on going technical team is behind you

and your business. OEM and ODM services are both available. We would like to be your best supplier

in China.We are now writing here with sincere wishes to establish long term cooperation with all the

 

• Please contact us for  any question at any time as long as you feel confuse

• We work 7 days one week

• Working time GMT+8 from  8AM to 5:30PM

• Public holidays in China is not available for message reply

• Holidays delivery is available, most of your order during holidays will be shipped out timely as long as the  

  forwarder is available. the warehouse keeper will be on duties during the holiday.