1. We accept Paypal Payment ONLY.

2. Unpaid item case will be sent out automatically within 4 business days. If you order it by mistake or cannot pay for it within 4 business days, please contact us to cancel order.

3. International buyers--PLEASE CAREFULLY NOTE:

   a) Import duties, taxes and charges are not included in the item price or shipping and handling. These charges are the buyer’s responsibility.

   b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

Return/Exchange accepted within 30 days.

1. Please contact us ASAP if the item is broken or wrong, and provide photos. You could return or have a replacement. Any problems can be solved by smooth negotiation, to your satisfaction.

2. Please contact us to get the right return address.

3.Shipping for return is POST. Return shipping fee will be payable by buyer in normal conditions, except it is our mistake. Please use the cheapest/most economical shipping service, do not use Express delivery as that will produce much customs fee.

4. Please put your contact information such as Buyer ID, Buyer Name, item number together with the return to help us deal with your return quickly. It's grateful if you offer us the tracking number. refund upon receipt of the item in its original condition.

1. We use eBay shipping address. Please make sure the address is right when placing order.

2. Import duties,taxes and charges are NOT INCLUDED in the item price or shipping charges.These charges are buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be before bidding/buying.

3. International delivery is highly variable because of weather and customs regulations. If you do not receive your item in 6 weeks, please contact us immediately for further assistance.

Whiteonedress Has Been Engaged in Making Dresses Since 1990. Our Professional Studio is Located in Suzhou,China . We Are Offering High Quality Dresses with Reasonable Wholesale Price. All Products (Wedding Dresses, Evening Dresses, Prom Dresses, Homecoming Dresses, Graduation Dresses, Bridesmaid Dress, Party Dresses, Cocktail Dresses, Flower Girl Dresses, Special Occasion Dresses and Accessories) Are Supplied from Factory Directly. Excellent Service and Fast Shipping.

We appreciate your purchase. If you are satisfied with our item and service, please leave positive feedback and 5-star DSR .

If you are not satisfied with the product or other service, please DO remember to contact us before leaving neutral, negative feedback or opening a case/dispute. Normally u would get reply within 24 hours and your issue would be followed up carefully until we've reached a consensus! 

Thanks for your kindly understanding and very appreciate your generosity.