• This item is covered by 1 One Year Japanese Warranty.
• We provide free repair and free ship back during the warranty time.
• The warranty does not covered if item defect due to accident, abuse, and misuse, or as a result of service.

• We ship daily Monday - Friday. All orders will be shipped within 48 hours.
• It normally takes 7-21 working days delivery. But it may delay due to Custom / Weather.
• We will only ship to the address provided during payment.
• Shipping and handling rate is fixed and non-refundable (no exception).

• We accept all credit card payments through Paypal.
• Email us if you have any questions
• We will ONLY ship to the (confirmed) address specified in paypal.
• Payment must be received within 7 days after the end of auction.
• Please note that fixed price is not include any Import tax / Duty / Vat Brokerage fees.
•  Buyer have to take responsibility for any charge fee.

• All products are brand new, never been used unless otherwise stated.
• We will hand select the best box condition out of our inventories.
• We will use additional shipping materials and larger box to ship your order.
• Box condition is sold as is. We ship our products mint.
• We do not offer exchange, discounts, or refund for dents and creases caused during shipping transit.
•  If you are concerned with box condition, please email us. We do offer collector packaging for additional shipping and handling fee.

Returns and Refunds
All our product have been checked and packaged in good condition before sending out. Customer's satisfaction is our goal. If, for any reason, you are not fully satisfied with the products and/or no receiving from us, please let us know and we will take every step possible to ensure your total satisfaction. We will gladly GIVE CREDIT OR MONEY BACK for items that have arrived damaged. You own the right to get replacement item or refund.

* For replace item, please return the item with its original package to us.
* For refund, we only refund the payment for the item you bid, postage is not included.

Feedback
• We use an automated eBay feedback response system. If you are happy with the product, please leave positive feedback and the system will automatically leave positive feedback for you.
• If you are unhappy with the transaction for any reason, please contact us first to resolve. If you do leave negative or neutral feedback you waive your rights for support regarding any problems with us and open yourself up for possible retaliatory negative feedback.
• Please avoid making negative feedback remarks, contact us first if you have any problems!

Contact
We will contact you through your eBay registered e-mail address, please make sure that it is working, if not please send us a new e-mail address. We try to respond to messages within 48 hours, please bear with us as we are getting a lot of messages everyday. If you do not receive a reply to your email within 5 days, it means that we have not received your email or our reply has been filtered out by your spam filters. If this happens, please check your spam/bulk/junk mail folders or email us from a different email account.

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