If any item is defective upon receipt, please contact us for the return address,
return is accepted within 14 days after the buyer receiving the item.
Returned item has to be in its original condition. Buyer is responsible for return shipping costs.
After receiving the return we will make a replacement depends on our available stock,
if not available, a refund will be issued.
If the address is wrong, we will not refund or re-shipped to the new address.
- We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item.
- If you have any questions or concerns, please do not hesitate to contact us.We will response to all enquiries within 24 hours, but please allow delay response for non-business time.
- Please DO NOT leave us neutral or negative feedback without contacting us first. We will do our best to help you resolve your problem!
Our working time:
Hong Kong time: Monday to Friday 9:00 am to 6:00 pm.
We do not work on holidays in Hong Kong.
if you send email to us, it will be resumed within 1 working days.
If you are not satisfied with the product or service, please contact us and don't give us negative or natural feedback,We must give you a satisfactory solution.