You may return any item purchased from OTCRx4U for any reason within fifteen (15) days of purchase. The product ship date is the date of purchase. You will receive refund for new, unopened, items in the original form of Payment except Shipping & Handling. To return an item, please contact us and let us know which items you will be returning, as well as the original order number.

You may ship the product to us via any carrier to Return Department

OTCRx4U
4201 Tonelle Ave
North Bergen
NJ 07047
USA

We Process refunds within 5 to 7 business days of receiving an authorized return. OTCRx4U will pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of our error. If return is a result of customer's error, it will be customer's responsibility to return that product to us for refund, Shipping and handling charges will be non-refundable and we will charge 15% restocking fees.

Refund will not be issued if returned product is found damaged, if it has been used, or if product has been damaged in return shipping. We do not accept return or exchange for Electronics, Chocolate, Candies and Toys.

If a package cannot be delivered for any reason including incorrect or undeliverable address to the address you provided, or should you refuse the package, you remain responsible and hereby agree to pay for the order in full, waving any and all rights of charge back. Note: We are not responsible for product functionality. You have to call to Manufacturer directly if your product does not work or helpful. We will not issue any credit or refund for that product.

What is the condition of the item?

All products are brand new.

Do you have more information about this product?

All of the information that we have about this item is shown in our product description above. If you're looking for more details, we recommend checking the manufacturer's website.

What payment methods do you accept?

We accept PayPal only.

Where do you ship from?

All items ship from North Bergen, NJ, United States.

My package never arrived, who do I contact?

Please contact our Customer Service department at 1-866-211-7858 so that we may further assist you.

How do I contact Customer Care?

For questions regarding products, order deliveries or returns, please contact our Customer Service department at 1-866-211-7858 or email us through Ebay Contact Us form.

How do I cancel my order?

For questions regarding order cancellation, please contact our Customer Service department at 1-866-211-7858.