We do our best to describe items accurately. We do not claim to be experts or know the history of individual items. Buyers are always welcome to inspect items in person at our location or request additional information or pictures. Items may be returned for a full refund of the purchase price, original shipping, and return shipping within 14 days of purchase only if one of the below applies. To avoid paying shipping charges and a 20% restocking fee for your returned items, one of the following MUST apply:
1. The item is described as “working” and arrives dead on arrival. This does apply to a used item that is a bit finicky, has scratches, or powers on but doesn’t do everything expected. If an item is sold for parts/not working – this does not apply.
2. We sent the wrong item.
3. The item is damaged to an extent where it obviously does not match the description or pictures (many times this means it was damaged during transit)
If you are returning an item because it did not meet expectations, the buyer is responsible for shipping costs and a 20% restocking fee unless it meets the above conditions. All items must be returned in
the original condition to receive a refund. This means that if you
purchase a new or sealed item, it cannot be returned unsealed or used. Under no circumstances do we refund international shipping costs. We sell on consignment and pay all of our consignees after their items sell. This means accepting a return comes out of our pockets – when we only made a small percentage on the item in the first place. Please read all descriptions, examine all photos, and make sure the item is right for you before bidding. All clothes are meant to fit someone, but not everyone. It's up to you, not me, to figure if you're one of those someones. If they don't fit, you can send them back, but you are responsible for return shipping and the restocking fee .
WE NO LONGER SEND REQUESTS TO MUTUALLY CANCEL A TRANSACTION. We have had too many incidents were people bid on an item and want to back out. They ask us to send a request to cancel the transaction and then the refuse the request or never bother to approve it. This means we have to wait 7 days to relist the item which our consignees want to see sold, pay fees on an item we never got paid for, and/or, in some cases, even receive a defect on our order and suffer damage to our eBay standing. Often, these buyers leave a "3 star" rating on "item as described" which counts as a defect on our order. Due to the abuse we have suffered from buyers when trying to cancel a transaction, we can no longer make exceptions. Please only purchase items you intend to pay for. Thank you for understanding our position.
No warranty is made with respect to the accuracy of any information provided to bidders regarding auction items, provided in either written or image form, and bidders should rely solely on their own investigation and/or research of the item they place bids on. All items are offered for sale “AS IS.” Seller makes no warranty, guarantee or representation of any kind, expressed or implied, as to the merchantability or fitness for any purpose of the items offered for sale. If we have a guarantee of functionality for an item and it is not working when it is received, please report any problems with functionality within 5 business days, as we will need to pay the consignee of these items. Reporting functionality issues more than 5 business days after arrival will forfeit any future claim. Bidding on this item entails acceptance of this contract. Please retain all packaging for insurance claims. If the buyer does not cooperate with the insurance process and we are unable to recover the insurance claim, we are not responsible for the damaged item. |