Seller's payment instructions
Thank you for shopping at Outdoor Supply Inc! We accept all major credit cards through PayPal.
Sales Tax
- We must collect Sales Tax on all orders shipped to California or Georgia
- We have fulfillment centers in both of these states. State laws require that we collect sales tax, regardless of which fulfillment center we ship from.
- Our fulfillment centers are both located in areas of each state that collect the lowest tax rate in each respective state.
Returns
Not quite what you are looking for?
- You may return the product for any reason within 30 days for exchange or refund:
- Please contact us for RA number and instructions
- The product must be unused and in new sellable condition
- We will deduct a restocking fee of up to 75% from your refund.
- This fee will be used to cover our cost of shipping to you.
- We cannot accept returns for international items, or if an item has been used.
- Refunds are processed within three business day of receipt of the returned item.
The item I received was damaged in shipping. Help!
- On rare occasion, FedEx or USPS may mishandle a package.
- Please contact us as soon as possible so that we may immediately replace the damaged item and assist you with the insurance claim.
- Always contact us through the eBay messaging system to report the damaged item.
- Please include a picture of the damaged item.
The item I received is not as described. Now what?
We want to hear from you! We take great effort to double check all measurements and describe each item we sell with 100% accuracy. We are human and occasionally make a mistake. Please let us know as soon as possible so that we can make it right.
- Please contact us as soon as possible through the eBay messaging system.
- Attach a photo of the item that you received & photo of the shipping label and package. We use these photos to validate the claim as well as for training purposes.
- If you have difficulty attaching the photo in your message, please contact our Customer Care Team toll-free at (888) 309-7446 or direct (760) 417-4369.
High Quality Products at Amazing Prices
Outdoor Supply Inc is an authorized product importer, retailer, and wholesale distributor of many brands including Intex®, Bestway®, Hardcore Water Sports®, Bradley®, Prestige®, Kokido®, SE®, X20®, and more! We believe that variety is the spice of life. That's why you'll find some of the best deals around on a wide variety of items. You'll find a great selection of pool supplies, Water sports apparel and equipment, camping and survival gear, and home & garden just to name a few. We work hard with our suppliers to find the best products, at the lowest prices from brands that you know and trust.
Contact Us
Question about your order?
- We recommend that you ask all questions BEFORE you place a bid on any item.
- We are happy to try to accommodate last minute special requests.
- Please always use the eBay messaging system to contact us about your order.
- DO NOT leave notes attached to your PayPal payment or personal email address.
- DO NOT send emails to our PayPal email. They will be filtered and will not be read.
- We always check our eBay messages before sending your item.
Feedback
We give you positive feedback immediately after we receive your payment. If you have not received feedback from us, plea