PayPal (Bank Account or Credit Card which is linked to your PayPal account).
Bank Deposit preferred (with ebay UserID as reference).
Cash (on pickup from our Warehouse in Moorabbin).

All buyers should arrange payment or contact us within 3 working days after your purchase. A tax invoice will be included with your shipped item (or emailed upon request).

Pick up is available weekdays 10.00am to 4.00pm from our Warehouse at Moorabbin, 3189, Victoria at a mutually agreeable time. 

Free delivery Australia wide, except for large items such as Seats and Bike Racks. For items marked as Freight - Please send us your postcode for a firm shipping quote. 

Our products are dispatched within 1-2 days after payment is verified. 

Your purchase will be sent by either Australia Post (with tracking) or various Freight Companies for the bulky items. 

PLEASE include your correct Mobile Phone Number for deliveries. 

Bulky freight items CANNOT be delivered to PO Boxes. 

Dispatch & Arrival - Once your payment clears we will email you notifying of dispatch and in your ebay 'won' section you will receive the tracking number. We are not informed of when your item arrives, so should your item take longer than expected to arrive please first check the online tracking in ebay. 

INTERNATIONAL BUYERS (outside of Australia) - please be aware that there may be taxes and import duties payable by you on your purchase. We have no control over these. 
Our International shipments are with EMS. To see who is the EMS Carrier in your Country, please see this link http://www.ems.post/operators#E, or place your tracking nnumber into this site http://www.track-trace.com/post

We do our best to ensure that all our listings are correct, however we are only human. In the event that we have incorrectly advertised an item, or there is an error in our listing, we will be more than happy to work with you to resolve any issues - but, we do reserve the right to finalise the transaction by a full refund of the sale at our discretion. 

We understand that sometimes an item may not turn out to be exactly what you needed. If you are not happy with this product, simply return it to us in its original condition and packaging within 30 days. 

We like to keep our customers happy so if you have any concerns please contact us as soon as possible. 

Returns need to include the eBay invoice, and a brief note explaining return. We recommend returning with tracking to avoid loss of item. Returned items must include the box it came in and in re-saleable condition. We reserve the right to charge a restocking fee of 20% on returned items. 

From time to time unfortunately items do get lost and damaged in transit, please do not blame us for this, we do not control the actions of Australia Post or the courier drivers, but instead please contact us so we can try to assist in resolving the problem with the freight company. 

Negative feedback does not resolve issues. Communication does - please allow us up to 48 hours for us to investigate your inquiry. 

You can contact us on normal working hours by phoning us on 03-9553-2010 or if calling internationally on +613-9553-2010

If you have any queries, please contact us via ebay or email us on sales@autobox.com.au.