Shipping Methods For most orders, we ship using UPS and USPS. Common Carrier transportation may be required for shipments which are oversized, overweight, or need some type of special handling. IMPORTANT NOTE: Orders over $100 require signature at delivery. Delivery Time Although we strive to ship orders the same day the are received, Please allow 1-2 business days for your order to ship (excluding weekends). Typical transit times per carrier: USPS Media Mail: 2-8 business days USPS Standard Post: 2-8 business days USPS First Class Mail: 2-3 business days USPS Priority Mail: 1-3 business days
UPS Ground: 1-6 business days within the contiguous United States What am I responsible for upon delivery? Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please contact our customer service department at 508-791-4917 within 24 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition. For any other problem with your order, please refer to our return policy. What if I want expedited delivery? Orders received before 12:00pm EST may be eligible for expedited shipping for and additional fee. Please contact our customer service department at 508-791-4917 to check eligibility.
Questions? If you have specific shipping concerns please call us at 508-791-4917. |