About International Orders:
Yes, we ship internationally to select countries. Refer to SHIPPING AND PAYMENTS tab on listing for a full list of 'SHIP TO' locations. We use the ebay global shipping program to ship all international orders. Ebay determines shipping charges, delivery time frames and completes the customs process for our international orders. If you are an international buyer and you want 'combined international shipping' when purchasing multiple items from us - you MUST be sure to sign into the ebay.com site (not the .ca or.au or.uk version) and use the ebay shopping cart for checkout to combine multiple items into one shipment. When making an international order with a multiple items purchase, click the ADD TO CART button (do not use the Buy it Now button). Once you have all of your items in the ebay shopping cart, you will be able to make one combined payment all items and have then shipped together as a single order. International buyers are responsible for duty and tax in accordance with their country's own imported goods and customs policy.
Payment Options
Items purchased with a Ship-To address in OHIO subject to 7.00% sales tax.
Return & Exchange Policy
30 Days on Most Items; Any Items Plush, Fabric or Stuffed Items Are Final Sales; For complete return policy details, refer to the SHIPPING AND PAYMENTS tab on this listing. Some exclusions may apply.
If you wish to exchange an item eligible for return instead of returning it for a refund, we will work with you. Please give us a call at 1-877-607-2356 and speak to one of our customer service representatives.
Contact Us
Contact our customer service group by calling toll free 1-877-607-2356 or locally 1-513-769-5437.
We're on the phones Monday - Friday from 10am to 6pm and Saturday 10am to 3pm, Eastern Time. You may also contact us through eBay message.
Feedback
Your positive feedback is extremely valuable to us. If you have any concerns about your order, please contact us through eBay message to resolve any issues before leaving a negative feedback or opening a dispute.
Toll Free: 1-877-607-2356 Local: 1-513-769-5437
MON. - FRI.: 10 am - 6 pm EST and SAT. : 10am - 3pm EST