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Shipping

Shipping

We try to ship all orders within 24-48 hours, weekdays. We ship most orders via USPS.

International Shipping

PLEASE NOTE:  AT THIS TIME WE ARE ONLY SHIPPING IN THE USA

Please email us to see if we can ship to your country.

Combined Shipping

We gladly combine shipping when all items are paid at the same time.

Combined shipping is offered within the USA and for items won within a 7 day period. Generally, we take the highest shipping first, and any additional items are 1/2 shipping. For orders with 5 or more items we are pleased to review shipping costs.

Damaged Items

We pack all items carefully and have a full time professional shipping department. In the unlikely event of a damaged item please contact us immediately and save all packaging. Items damaged in transit are not our responsibility if packed properly.

Payment Terms

Payment is due and kindly appreciated within 7 days.  We accept Paypal of all types in US dollars only including credit cards and e-checks (Visa, Mastercard, Discover, and American Express are processed by Paypal).  Any e-checks will be held until cleared as per Paypal policy. The ship to address on checkout must match the address on Paypal if using Paypal. Orders equal to or over $250.00 require an online signature receipt and should not be a P.O. Box address. We kindly ask all buyers to complete our checkout with Kyozou and if using Paypal it then takes you to Paypal's secure site.

FAQ

Do you accept returns?

We do not accept returns or exchanges for health reasons and to keep costs and selling prices low.  We will gladly exchange items if is is our error in any way and hope you allow us the opportunity to provide superior service. Please follow our requests for return shipping or the RMA feature on our checkout.

We are proud to be one of E-bays largest and longest selling customers of high end brand name cosmetics and more.

How accurate are the item descriptions?

We do our best to state accurately and clearly the item and condition. All items are generally new unless stated, but often items do have some minor deficiency as no box or a slight dent or scratch and we try to note this whenever possible. Please do not ask for a sealed one or new one when it is not in the description as well as the date it was manufactured. We always suggest checking the item in the store when it comes to color or at least the website as pictures and monitors are not always accurate and do vary. Any expiration dates will be noted if applicable (less than 1 year) and most cosmetic items, as well as creams or treatments still do not have expiration dates and we cannot check every single item. If you see an error in our description your suggestions are always welcome and appreciated as it is not possible for us to know every item we sell.

Vero & Ebay - we do not represent any of the brands we offer for sale. 

All items have been obtained as closeouts and surplus. 

We are not responsible for claims made by particular items, nor do we act as an authorized agent, or distributor, nor can we offer any warranty

other than to deliver the item as described.  Our items are sold to indviduals for personal use.

How can I contact you?