Don't
forget
to
visit our eBay Store to view a wide range of the latest Rock,
Pop, Jazz, Blues, Folk & World Music releases. Hundreds of
rare and collectible items are listed every week, so add us to your
favorite seller list for updates and be sure to check back regularly.
SHIPPING RATES TERMS & CONDITIONS
IMPORTANT MESSAGE FOR ALL INTERNATIONAL CUSTOMERS
• IF YOU ARE MAKING A MULTIPLE PURCHASE ORDER, PLEASE WAIT UNTIL WE SEND YOU INVOICE WITH COMBINED SHIPPING.
• STOCK IS GUARANTEED 100% AUTHENTIC, WE NEVER SELL UNAUTHORIZED BOOTLEGS, OR FACTORY REJECTS.
IMPORTANT MESSAGE FOR ALL AUSTRALIAN CUSTOMERS
• OUR
E BAY STORE IS LISTED ON E BAY USA. THERE IS NO PROVISION FOR
INCLUDING AUSTRALIAN GST FOR SALES. WE INCLUDE THE GST COMPONENT AS PART
OF THE SHIPPING COST.
AUSTRALIA
• REGISTERED MAIL. (inclusive of GST), $5.90
for the first item, then $3 for each additional item after that.
UNITED STATES
• REGULAR AIR MAIL. NOT RECOMMENDED! There is no tracking. Please Allow at least 3 to 4 weeks for delivery. $5 for for the first item then $3 for each additional item after that.
• REGISTERED GLOBAL MAIL. HIGHLY RECOMMENDED! full online tracking with delivery in around 10 to 14 work days, (Depending on customs clearance). $7.90 for the first item then $3 for each additional item after that.
• Express Courier is very cost effective for large orders, please contact us for a quote.
ALL OF EUROPE & REST OF THE WORLD.
(We ship to every country in the
world. if E Bay system does not allow a purchase to your country, then
contact us and we will unblock you).
• REGISTERED GLOBAL MAIL. HIGHLY RECOMMENDED! includes tracking with delivery in around 10 to 19 work days, (Depending on customs clearance). $7.90 for the first item, then $3 for each additional
item after that.
• For unspecified countries which are blocked by E Bay, shipping is by Registered Mail or Express Courier only, please contact us for a quote.
• REGISTERED GLOBAL MAIL with
tracking is available to, Germany, United
Kingdom,
Ireland, Singapore, New Zealand, Belgium, Canada, China, Croatia,
Denmark, Estonia, France, Hong Kong, Hungary, Israel, Korea, Republic of
South Korea, Lithuania, Malaysia, Malta, Netherlands, Poland,
Portugal, Slovenia, Spain, Sweden, United States, United Arab Emirates,
Turkey, Finland & Indonesia.
We reserve the right to upgrade shipping to Registered Mail or Express Courier in the following instances,
• Buyers with Zero or Low Feedback score. Buyers with Negative Feedback, Private Feedback. Orders which are of High Value or Very Rare Items.
SHIPPING ADDRESS
• We can only ship to the verified Pay Pal Address. Pay Pal Buyer protection is not offered if any other address is used.
FEEDBACK
• We always upload
buyer feedback as soon as possible after dispatch. When you receive your order
please take a moment to leave feedback for us. Remember, if there is
any problem, please don’t hesitate to contact us
& we will always do our best to resolve it to your full
satisfaction.
WE SPECIALIZE IN SHIP DISCOUNTS FOR LARGE ORDERS, PLEASE CONTACT US FOR A QUOTE!
COMBINED SHIPPING
• Once
an order enters dispatch process it cannot be cancelled or combined with any other
items. Our system cannot combine orders automatically. If you are
purchasing more than one item, it is important to let us know before
order enters dispatch process.
PACKAGING
• We specialize in professional discreet triple
packaging. All shipments are sent in high quality bubble wrap envelopes
or stiff cardboard boxes. Extra care is taken with large orders, Mini LP CD editions and boxed sets.
DISPATCH & DELIVERY
• Please allow around 2 work days for dispatch. There is no dispatch on weekends &
public holidays. If a purchase is made on a Friday, we recommend prompt
payment to avoid any weekend delay.
Please
allow
more time for delivery during busy
periods such as Xmas, Easter or New Year. Once
an order has entered
the shipping process we cannot cancel, refund or combine with any other
orders. Combining different
items
into one order can result in dispatch delay, please allow for this. Incorrect payment of shipping will result in significant dispatch
delay! If unsure of ship cost, please wait until we send
you the invoice.
PAYMENT, CUSTOMS & LOCAL TAXES
• We can only accept Pay Pal for payment processing. All
purchases Must be paid within 5 days.
• We
are not
responsible for any customs duty or local taxes that may be payable. If your
purchase is a gift you must let us know prior to dispatch. Marking
customs documentation as a gift does not guarantee there will be no duty or local
taxes payable. Payment of customs duty or local taxes is the responsibility of the buyer.
CUSTOMER CARE
We pride ourselves on our
professional customer service. If you ever encounter a problem with an order, please don’t
hesitate to contact us. We will always do our best to resolve it to your full satisfaction. Thank you for shopping with The Music Specialist, please visit us again soon.