Returns
Do I qualify for a return/exchange? - You may return/exchange NEW/UNUSED
product for a full valued return within 30 days of your purchase date
located on your invoice. Any used club does not qualify for a
return/exchange; using your club(s), for even one shot, does not constitute new and a refund cannot be issued. We have to be able to sell them as brand new!
Do I have to pay freight?
- You are responsible for any/all costs associated with shipping the
club(s) back to our facility. We cover any standard freight cost going
back out
to your address on an exchange. Please also note
that original shipping
charges are NON-REFUNDABLE.
How do I set up a return/exchange? - You can use any one of the following methods to set up a return or exchange for your original purchase:
- Carl's Golfland Returns Page-
Visit the website located on the bottom of the invoice that you
received with your product, to quickly and easily set up your Return
Authorization number (WRA# or RA#).
- eBay Returns -
The easy-to-use eBay Returns feature allows you to generate a return
label, with all of the necessary address information, and send it back
hassle free. Simply note the reason for return and drop it off at your
local pickup.
- Phone -
Give us a call! One of our courteous online service representatives
would be more than happy to get you a Return Authorization number or
answer any questions you may have!
Didn't answer your question? - Simply shoot us an eBay message or give us a call as we're more than happy to help answer your questions.
We
thank you for your understanding of our return policy and are very
willing to provide returns and exchanges without any re-stocking fees.
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