Shipping
Free shipping on additional items!
(Does not apply to airplane kits and a few heavy and / or bigger items)
Shipping charge is based upon the item with the highest shipping cost.
Professional packaging as well as insurance to full merchandise value is included.
To get combined shipping please only pay when completely done with shopping.
All items will be shipped within 24 hours of purchase, Monday to Friday, excluding holidays. Returns
You may return merchandise for any reason within 14 days!
All returns must be unused, complete and in the same condition as shipped.
We will refund your purchase price as well as the shipping cost you initially paid us.
Reasonable return costs will be refunded if the item is not as described, damaged or defective.
However, it is important that you contact us beforehand to receive an authorization.
Contact
We respond promptly to all inquiries!
Telephone: 877-769-1779 (toll free in Canada & USA)
Telephone: (01) 778-412-9111 (from International destinations)
Our office is staffed from 08:00 to 16:00 hrs Pacific Time, Monday - Friday, excluding holidays.
No answer to your e-mail within 24 hours (Mo - Fr)? Please check your spam folder.
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