PAYMENT

 

You can choose from of any of the following forms of payment:

(Payee name is 'Avant Collection')

1) PAYPAL (no extra charge). You may use PayPal to pay using a Credit Card, a Debit Card, or an e-cheque. PAYPAL (www.paypal.com). YOU CAN PAY WITH A DEBIT CARD THOUGH PAYPAL TO avantcollection@yahoo.co.uk EVEN IF YOU DON'T HAVE A PAYPAL ACCOUNT

2) Please keep in mind that echeques take 4-5 business working days to clear through PayPal.

3) GOODS WILL BE DESPATCHED IMMEDIATELY ON CLEARANCE OF FUNDS

4) International buyers must pay by Pay pal.

 

SHIPPING

 

POSTAGE OPTIONS:

 

FOR UK:

 

First Class Recorded Delivery: £2.99 

Special Delivery: £5.50 (insured upto £500)

FOR INTERNATIONAL**:

 

Standard Airmail (not insured) and No Trackback Number: £2.99

International Signed For With Trackback Number: £6.95

**Royal Mail Parcels can take 2 to 3 weeks to arrive (longer, if held up by customs). In our experience, delivery time is generally quite speedy, but is not guaranteed. Sometimes there are additional delays during December and the postal holidays.

We post/ship 6 days a week! We are known for our speedy shipping service!

We ship within 1 business day of receipt of confirmed payment, often the same day if payment is received before 2:00pm GMT.

We offer COMBINED POSTAGE DISCOUNTS on more than 1 purchase to help you save more money. If you pay for your purchases before we have a chance to adjust the postage down, we will issue a refund for the overcharge immediately.

To qualify for postage discounts, all items to be purchased within 12 days of first purchase; should be sent out in one parcel and must be paid for together in one payment. For more than one item, please ask us for an invoice and add £1.00 to each additional item.

We try to get as close to actual postage costs as possible.

Postage/Shipping costs include packaging and handling costs as well.

 

INTERNATIONAL SHIPPING

 

We are pleased to offer WORLDWIDE shipping!

You have the option of two Royal Mail postage services (except for Asia and South America, which cannot choose Standard Airmail service).

If the shipping for your destination is not included in the listing please contact us and we will add it to the listing.

Delivery times are Royal Mail Postal Service estimates. They could take 2 to 3 weeks to arrive (longer, if held up by customs). Sometimes additional delay will occur at your country's customs. In our experience, delivery time is generally quite speedy, but is not guaranteed. Delivery times are also slower during postal holidays and during the month of December.

Any custom/duty/VAT fees are the responsibility of the buyer. Please be familiar with your own government's policies and fees on items purchased and shipped from the UK.

Customs charges may be triggered by parcel value or by parcel contents.

We recommend that you visit your government's website for any pertinent information. Customs declaration forms will show value as your merchandise total. Purchase items are not declared as gifts.

Overseas Buyer is responsible for all import duties, taxes and tariffs.

 

TERMS OF TRADE

 

We have a 100% no-quibble guarantee* on the jewellery you buy from us. (* Terms and conditions apply, as listed below)

Hopefully you will never need it, but it is there for your peace of mind.

PLEASE read description as well to get a full picture of the item.

RETURNS AND REFUNDS:

 

Bidding on an Internet auction, without having actually seen the item in real life can be an anxious experience. We do our utmost to ease the bidders concerns and give them full confidence in the process.

We provide clear, high quality, magnified photographs of our items so that the bidder can see exactly what they are getting.

The magnification in our photographs allows the bidder to see far more detail than they ever could with the naked eye.

All Product Details are specified under Description

PLEASE read description AND see photos to get a full picture of the item.

We NEVER want you to get stuck with something that doesn't work for you, or that you are disappointed with --- I will do whatever is possible to make it right!!

We assure you that you will be happy dealing with us.

You need to contact us within 7 days of purchase. Please contact us at avantcollection@gmail.com before sending back any purchase, so that we may provide complete return instructions and also so that I can rectify any listing errors. Your satisfaction and positive shopping experience is very important to us.

Returns of jewellery within 14 days of the receipt of parcel are accepted Items must be in their original, new and resalable condition.

All returned goods will be inspected (for originality) before a refund is granted.

Buyer pays for shipping/postage costs. Initial shipping and return shipping/postage costs are not refundable.

Your patience, kindness & understanding are always appreciated.

 

ABOUT US

 

Avantgarde21 aspires to bring you unique, genuine, handcrafted Silver and Gold jewellery at wholesale prices!

You will get excellent value for your money and very good friendly personalised customer service, when you shop with us.

We COMBINE SHIPPING! We will combine shipping with items that are purchased with in 12 days; are on the same invoice and sent in the same parcel together.

Don't see something you'd like in our shop? E-mail us to see if it's something we can make available!

 

CONTACT US

Please contact us at contactus@avantgardegemsanddiamonds.com or avantcollection@gmail.com with any questions you may have