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ANSWERS
TO MOST OF YOUR QUESTIONS
CONTACT
INFORMATION:
PLEASE
DO NOT SEND US AN EMAIL TO OUR
PAYPAL ADDRESS. We receive so many emails a day that it is hard
to
notice what is important. If you need to contact us please SEND A
MESSAGE THROUGH eBAY.
SHIPPING
INFORMATION
PLEASE
CONSIDER YOUR TOTAL PURCHASE PRICE WHEN RATING SHIPPING FEES.
WE TRY TO SHIP AS FAST AS
POSSIBLE.
MOST OFTEN SAME DAY. PLEASE HAVE YOUR ORDER AND SHIPPING ADDRESS CORRECT.
If there is an error please send us an eBay message
or leave a
note
with the sale. Ultimately it is up to you to have your shipping
information up to date.
WHEN
YOUR PACKAGE IS SHIPPED YOU
WILL
RECEIVE TRACKING OR CONFIRMATION INFORMATION SENT TO THE SAME EMAIL
YOU USE FOR PAYPAL & eBAY.
Also you can check your
My eBay page
and look at purchases. From there you will see that you can look at
the shipping information for the item you have purchased.
We
ship USPS Priority and First Class
for small items. We use UPS for large items like Wheels, Cranks, and
Repair
Stands or some Multiple Item Orders.
COMBINED SHIPPING DISCOUNT
If you would like to order more than
one different item: complete the BUY IT NOW option on the items you
wish to purchase but do not pay us right away. Then send us a
message that your would like a combined invoice. You are charged
highest shipping fee plus the additional item shipping fee when
combining purchases. Shipping rates can be found under the
shipping section of this sale.
ADDITIONAL ITEMS (BOTTOM BRACKETS)
If you would like a bottom bracket or
bolts, for example: complete the BUY IT NOW option on the items you
wish to purchase but do not pay
us right away. Then send us a
message or leave a note with the sale that you would like the
additional parts added to your invoice. We then will send you a
revised invoice with your new total.
INTERNATIONAL SHIPPING.
We offer international shipping on most
items. Please send us a message with the total items and your postal
code for a quote. We do declare customs value at the price the item
was purchase. Please do not ask for
us to declare an item as a gift
or at lower value. We will not do it. We are not going to violate
any international laws. USPS Priority International is 6-10 business days.
If you choose International Flat Rate or first class Mail:
Flat Rate or First Class Mail may take 10-30 business days.
Flat Rate or First Class Mail may not be tracked by your local carrier
This
may not include time in customs. Sometimes it may take over 60 days.
Use First class or Flat Rate options at your own risk.
Please make sure your shipping address is correct before completing payment.WE
RESERVE THE RIGHT TO REFUSE SHIPMENT TO SPAIN, ITALY, & BRAZIL. WE
MAY CANCEL ANY OUTSIDE U.S. SHIPMENT TO UNCONFIRMED ADDRESSES.
CONSULT YOUR LOCAL
GOVERNMENT ABOUT
POSSIBLE CARRIER OR IMPORT FEES. THIS IS YOUR
RESPONSIBILITY.
ABOUT US
The Bikesmiths have been operating as a
full service neighborhood bike shop in Milwaukee, WI since 1981. We
have well over 100 years of combined experience.
FEEDBACK
WILL BE AUTOMATICALLY GENERATED
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