Payment must be made within 3 days of the "Buy It Now" purchase. We currently only accept Visa, Mastercard, AmEx, Discover and Check payments securely thru PayPal. Please include a "Confirmed Physical Address" when paying with PAYPAL. Sorry, but we do not accept C.O.D.
We CANNOT accept payment by Credit Card outside of the lower 48 US states nor can we ship to 3rd party addresses or take 3rd party international payments on US addresses. If done anyway, the funds will be reversed and the transaction will be cancelled.

We do not ship outside the United States. Most items will ship within 24 hours AFTER payment has been received unless otherwise noted. Payments received on Friday Afternoon or weekends and Holidays will be shipped the next business day. We will provide tracking information upon request AFTER your order has been processed. Most items are shipped UPS or FedEx Ground. Shipping rates listed are for the Lower 48 States ONLY.

U.S. shipping rates do not include PR, HI or AK. You MUST contact us for a shipping quote to these locations before buying. Sorry, no shipping to PO/APO/FPO addresses.

We currently do not offer Express Shipping.

Make sure your CONFIRMED PayPal address is 100% correct. We cannot ship to a P.O. Box under any circumstances. If your address on file with PayPal is incorrect your item WILL NOT ship.

All packages being shipped within the state of Georgia must pay a 7% sales tax.

NO COD’s

Items may be returned unused and unopened and in resalable condition within 14 days for a full refund minus shipping and ebay fees. Items that have free shipping will have the actual shipping fee deducted from the total purchase amount. If you need to return an item for any reason, an RMA (Returned Materials Authorization) number will be needed before the item is returned. Contact us to request an RMA Number.

When requesting an RMA we will need the purchase date, your name and the reason for the return in order to process the RMA. Once you have your RMA number, please repack the item with all parts and accessories that were included with the item as well as original packaging and all literature and paperwork and ship it freight prepaid to the address that we will provide to you. Please write the RMA Number on the outside of the box.

Diagnostic equipment (electronics, etc) that has been opened CANNOT be returned at all. If the diagnostic tool has NOT been opened, it may (at our discretion) be accepted for return less a 20% restocking fee. Books and software cannot be returned whether it has been opened or not, so make sure you order the exact item you need. All other tools will be subject to a 15% restocking fee if they have been opened.

The buyer is responsible for ALL shipping costs, and all returns must be sent freight prepaid. Returns sent with postage/shipping due at delivery and/or no RMA will be refused.

If the item you purchased is covered under a manufacturers warranty and you need to make a claim the following will apply:

If a warranty issue arises within the first 7 days, we will repair or replace the item as required by the manufacturer. If 7 days has passed and a manufacturers warranty is in effect, you will need to contact the manufacturer for all warranty claims. We will assist in any way we can.

On all warranty claims, the manufacturer will be the final authority regarding warranty claims and abuse determinations.

Freight damage is not considered a warranty issue and must be resolved thru the shipping company. All freight damaged items MUST be reported within 24 hours and ALL shipping containers must be kept until the damage claim is resolved.

We are a tool distributor selling at various online storefronts and auction sites.

We offer quality brand name automotive service tools and equipment at affordable prices.

If you don’t see an item you need, just send us an email and we will do our best at getting it for you. We have access to over 24,000 items from over 300 Manufacturers. Chances are we can get it for you.