We know you have many choices and want you to feel comfortable with your purchases. Here are a few reasons to purchase your fishing supplies from us;

• Store open 24 hours.
• Friendly and knowledgeable staff.
• Super fast shipping.
• Professional packaging.
• Highly personalized customer service.
• e-bay Platinum Seller.
• Square Trade certified.
• Fast email response time.
• Great prices, products and services.
• 30 Day no-hassle returns policy (see below).

Our #1 priority is to make sure that every customer is a satisfied customer. That's why we offer the following No Hassle, 30-day return policy.

1. If for any reason you are not 100% satisfied with your purchase, you may return it within 30 days of the shipping date for a complete refund of the merchandise price. Please include a brief explanation of what is wrong with the item.

2. We will credit your Paypal account, or replace the product, if you prefer.

3. All returns must be received in the complete and original packaging with all included accessories and complete documentation (copy of e-bay sales receipt).

4. Returned merchandise must be returned in its original condition with no signs of wear,use or abuse. In the event that the product is not in the exact same condition as you received it, you may be subject to a minimum 15% restocking fee.

5. Shipping and handling charges are non-refundable. If your purchase was eligible for free shipping, the original shipping cost incurred by Big Fish Sports for the delivery of your merchandise, will be deducted from your credit or refund.

6. Return shipping will be at the customer's expense.

7. Please contact us for complete instructions before returning any items. Returned merchandise received without prior return arrangements will be refused.

8. No returns past 30 days.

               PLEASE VISIT OUR E-BAY STORE FOR MORE BARGAINS!

PAYMENT VIA PAYPAL ONLY.
You can use most credit cards with Paypal, including Visa, Mastercard, American Express, and Discover. If you do not have a credit card you can still use Paypal using their e-check option. Paypal is the safest way to purchase items on the internet. Massachusetts residents add 6.25% sales tax.

All items are shipped via UPS and USPS. International orders are shipped via USPS.

MULTIPLE AUCTION PURCHASES:
Please email us before you pay for items, so we can send a combined invoice/total to make one payment. This will save on shipping. If you pay for items individually then we cannot combine into one invoice/total.

USA SHIPMENTS take between 3-7 business days for delivery. Tracking numbers will be e-mailed after shipment on priority and UPS shipments only.

INTERNATIONAL SHIPMENTS Shipping time is between 5-20 business days for delivery. Tracking numbers will be e-mailed after shipment on priority shipments only. We are not responsible for duty and taxes in your country.

If you only have a P.O. Box, the package must be shipped via USPS. UPS only delivers to street address.

All items are professionally packaged with the utmost care. Please notify us within 24 hour after delivery if there is damage to your shipment.