FREQUENTLY ASKED QUESTIONS


Item Condition of all my manufactured goods 

unless stated otherwise only in low starting bid Auction listings

New

A brand-new, unused, unopened and undamaged item in the original packaging ( where  packaging is applicable).  Packaging should be the same as what is found in the retail shop. If the item comes straight from the manufacturer it may be delivered in non-retail packaging, such as an unprinted box or plastic bag.

This does not mean that the packaging is cheaper exactly the opposite  ( DOUBLE  packaging is applicable) it is more expensive for manufacturers  for packaging items which is not reflected in standard listing in general DSR ratings 

PLEASE NOTE FOR CUSTOM MADE COVERS
DUE TO INCREASE IN NEW LISTINGS AND  POPULAR DEMAND OF MY PRODUCT
                                      
AND WITH THE AMOUNT OF MAKES , MODEL NUMBER AND YEAR OF  MANUFACTURE PLUS CHANGES OF DESIGN (Which may be obsolete in time) WOULD BE FINANCIALLY NOT WISE TO HAVE OBSOLETE STOCK FINISHED IN EXCESS IN ALL LISTINGS

 ITEMS WHEN QUANTITY  LISTED IN  MANUFACTURING
ARE CUT AND IN PROCESS OF BEING MADE AT ALL TIMES WHICH MAY BE IN STOCK, FINISHED PRODUCT (which is normally 2-3 days for dispatch)

IF POPULAR DEMAND OCCURS FOR LISTING , CAN TAKE  FIVE ( 5 )WORKING DAYS (RE-MANUFACTURE) TILL DISPATCH
IF YOU DO NOT WISH TO WAIT THIS TIME SPAN
PLEASE DO NOT BUY
ASK ME BEFOREHAND IF FINISHED AND IN STOCK FOR PURCHASE

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Legal information

Privacy policy

All logos are the  rights of copyright of  prospective owners as my  registered trade mark  2393941All

Return policy

If any problem please contact me FIRST ON Contact Us to try to help with request  OF  return , business address details on Invoice order

Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item. POSTAGE WILL BE DEDUCTED IF CHANGE  OF MIND  OR MISTAKEN ORDER- -  FULL REFUND OF GOODS AMOUNT  Find out more about your http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Situationsthatcanchangeyourconsumerrights/DG_19536 http://www.adviceguide.org.uk/index/your_world/consumer_affairs/buying_on_internet_auction_sites.htm

STATAUARY RIGHTS ARE IN PLACE AND FULL REFUND WILL BE GIVEN IF NOT

• of satisfactory quality 
• fit for purpose 
• as described ON ORDER BEFORE PAYMENT

POSTAGE WILL BE PAID BY CUSTOMER AND IF FAULTY AND AS ABOVE WILL BE REFUNDED FULLY WITH REASONABLE RETURN POSTAGE ON ITEM RECEIVED BACK PLEASE KEEP PROOF OF POSTAGE FOR RETURNS , REFUND OF GOODS AND POSTAGE WILL BE REFUNDED VIA  PAYPAL OR CHEQUE WHICHEVER PAYMENT MADE IN ORDER
SEND ALL RELEVANT ORDER REFERENCES WITH RETURN

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POSTAGE AND DISPATCH TIMES

•  ALL ORDERS WILL BE DISPATCHED IN 5 WORKING DAYS IF NOT PRIOR

• ALL ITEMS WILL BE SENT ROYAL MAIL RECORDED DELIVERY UPTO 2KG WEIGHT UNLESS REQUESTED OTHERWISE HERMES  OR COLLECT +COURIER WITH TRACKING OPTION AVAILABLE
  

HEAVY ITEMS WILL BE SENT VIA COURIER WITH TRACKING AND INSURANCE INCLUDED IN POSTAGE PRICE ON ORDERS

DUE TO INCRE4ASES IN INTERNATIONAL POST April 2012

SURFACE MAIL OPTION IS NOW AVAILABLE  up to 2000g   combined , International signed for may  be added as extra £5.15 on items above £45.00
Likely delivery times:

• Western Europe: up to 2 weeks from date of posting
• Eastern Europe: up to 5 weeks
• North America: up to 6 weeks
• South America, Africa and Asia: up to 8 weeks
• Australasia: up to 12 weeks.

For future potential listings

Due to eBay’s NEW policy, email links clickable or un-clickable are not allowed on descriptions , (eBay doesn't allow links to non-eBay websites or content where other items are offered for sale).which is where I keep template info  for specifications needed for individual custom made listing

TEMPLATES and specifications needed

Please see FREQUENTLY ASKED QUESTIONS and ABOUT ME for more info of contact details. I will try to answer via ebay messages as best I can.

Sorry for Frustration of lack of communication on this matter FOR  future listings and frustration in inability to list quickly

 

DUE TO INCREASES IN COURIER PRICES TO REMOTE AREAS
ITEMS OVER 2KG WEIGHT SENT VIA COURIER SERVICES
PLEASE NOTE
 I MAY CONTACT YOU , IF YOU DO NOT CONTACT ME PRIOR TO PAYMENT, FOR SURCHARGE EXTRA COST , CHARGED TO ME FOR DISPATCHING OF YOUR PARCEL, WITH OPTION OF REFUND IF YOU DO NOT WISH TO PAY
EXTRA DISPATCH POST COST SURCHARGES 
.
AREAS BELOW MAY BE AFFECTED

Special REMOTE domestic regions

SHETLAND ISLANDS AND ORKNEY ISLANDS .

Region	Postcode
Channel Islands	All postcodes containing GY and JE
Isle of Man	All postcodes containing IM
Scilly Isles	TR21-TR25
Scottish Islands	HS1-HS9 IV41-IV49  /  IV51  /  IV55-IV56 KW15-KW17  /  KA27-KA28 PA20  /  PA41-PA49  /  PA60-PA78 PH42-PH44 ZE1-ZE3
Scottish Highlands	KW1-KW14 IV1-IV40  /  IV52-IV54  /  IV63 PA21-PA38  /  PA80 PH16-PH26  /  PH30-PH41  /  PH49-PH50
Northern Ireland	All postcodes containing BT
Isle of Wight	PO30-PO41

SPECIAL REMOTE INTERNATIONAL POSTAGE
MALTA
CRETE, RHODES
BALEARIC ISLANDS
SARDINIA ,CAGLIARI
CORSICA
ICELAND
COTLAND , ALAND ISLANDS
BORNHOLM
FARAOE ISLANDS DENMARK
JAN MAYEN NORWAY