All sales are final and returns will not be accepted. If units have a COA, it is for a Windows STICKER only. No Manuals , Operating System disks or restore CD’s are included. Warranty includes the following : Functionality of the unit, booting, Hard Drives, Optical Drives etc, BATTERIES ARE NOT COVERED. Batteries are tested to hold a charge, we do not test to see how long the battery holds a charge. If the Unit is faulty, please contact us BEFORE returning, We will try to fix over the phone or issue an RMA. If unit is returned for RMA, We will either fix the unit or send you another one if we cannot fix it. If unit is returned without an RMA , there will be a service lag time of 4-5 days. NOTE: Damaged goods in shipment will be subject to Verified Systems standard shipping terms and conditions. Feedback: OUR AIM IS TO MAKE YOU A SATIFIED CUSTOMER . Positive Feedback is left for Buyers once you have received your merchandise and let us know you are happy with the transaction by leaving us positive feedback. Please do not leave negative or neutral feedback without giving us the opportunity to remedy the situation first if you are displeased with our transaction. We cannot fix situations we are unaware of. We make every effort to provide outstanding products and service but we are only human and sometimes things go wrong. We appreciate your patience and opportunity to correct a situation if that happens. We strive to be a 5 star seller. Your feedback is critical to my success on eBay. I ask that you leave me a Positive feedback with all 5 stars, so that I can be set apart from my competition on eBay. 4 out of 5 stars is considered a failure on eBay and it will affect my searchability and discounts I receive from eBay (thus causing me to have to increase my pricing). If you feel that you cannot leave a Positive comment with all 5 stars - I WILL EARN IT. Please do not hesitate to contact me for any reason. I am here to exceed your expectations! | 
SquareTrade © AP6.0
